Senior Digital Product Owner

Aviva; Norwich; On-site; GBP 75,000 - 85,000; Full time

Job summary

A leading insurance company is seeking a Senior Digital Product Owner to lead digital journeys for customers buying and managing insurance. The ideal candidate will have robust experience in digital product leadership and a passion for improving customer journeys. This role offers a competitive salary and numerous benefits, fostering a flexible working environment.

Benefits

Bonus opportunity of 12%

Generous pension scheme

29 days holiday plus bank holidays

Aviva-funded Private Medical Benefit

Discount on Aviva products

Paid volunteering days

Supportive policies including parental leave

Flexible benefits

Qualifications

• Proven experience in digital product leadership across web and app platforms.
• Experience in digital trading and performance management within Financial Services.
• Strong analytical skills to interpret customer data.

Responsibilities

• Lead the development and optimisation of digital journeys for insurance products.
• Manage a team of digital product owners and collaborate with stakeholders.
• Drive performance, strategy, and continuous improvement across digital channels.

Skills

Digital product leadership

Digital trading

Performance management

Analytical skills

Stakeholder engagement

Agile methodologies

User-centred design

Job description

Senior Digital Product Owner – Salary: National – circa £75,000 / London – circa £85,000

Locations: Norwich / London

This is a great role for someone who is ready to take the next step in their digital career, enjoys leading and coaching teams, and is excited by the opportunity to shape digital journeys that make a real difference to customers. This role would suit someone with experience in digital trading and product delivery, who’s looking to broaden their impact in a strategic leadership role.

If you're someone who thrives on delivering brilliant digital experiences and is passionate about improving customer journeys across web and app platforms, then we’d love to hear from you.

A bit about the job:

You’ll be joining our General Insurance Digital team, where you’ll lead the development and optimisation of digital journeys for customers buying and managing motor, home, and travel insurance. Whether working directly with consumers or through our partnerships, you’ll be responsible for driving performance, strategy, and continuous improvement across our digital channels. You’ll lead a team of digital product owners, manage a budget, and collaborate with senior stakeholders to deliver meaningful customer outcomes.

Skills and experience we’re looking for:

• Proven experience in digital product leadership across web and app platforms, with a track record of building high-performing teams and improving delivery outcomes.
• Experience in digital trading and performance management within Financial Services is essential.
• Strong analytical skills with the ability to interpret MI and customer data to shape digital strategy and prioritise improvements.
• Skilled in Agile methodologies and user-centred design, with a deep understanding of digital delivery models.
• Confident in stakeholder engagement and influencing at senior levels, including Director and MD.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.And one of the ways we live up to that promise is by investing in you.We have so much to offer when it comes to being an Aviva colleague.

• Starting salary circa £75,000 (National) / circa £85,000 (London) (depending on location, skills, experience, and qualifications)
• Bonus opportunity 12% of annual salary; Actual amount depends on your performance and Aviva’s
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.Put a salary into this calculator to see what your total Aviva Reward could be.

Due to this being a role in scope for Insurance Distribution Directive (IDD) it is a prerequisite that you are not currently bankrupt and do not have an unspent conviction for a serious criminal offence, in applying for this role you are certifying that you satisfy both of these requirements.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Alannah Burgess a call on 07391381173 or send an email to [e-mail].