Senior Data Infrastructure Engineer — Scale AI Platform & Equity

Intercom; Greater London; Hybrid; GBP 85,000 - 110,000; Full time

Job summary

A leading AI customer service firm in London is seeking a Senior Data Infrastructure Engineer to drive the evolution of their data architecture. You will take ownership of critical initiatives aimed at enhancing data systems, improving reliability, and enabling AI-driven applications. The ideal candidate must have substantial experience with Python, SQL, and building data pipelines. This role offers competitive compensation, equity, and great benefits in a hybrid workspace environment.

Benefits

Competitive salary and equity

Free lunch and snacks

Flexible vacation policy

Comprehensive health and dental insurance

Paid parental leave

Qualifications

• Proven experience in managing data or distributed systems in production.
• Expertise in building and operating data pipelines for large datasets.
• Strong understanding of improving reliability and reducing bottlenecks.

Responsibilities

• Design and evolve core infrastructure for data ecosystem.
• Lead architectural design for AI-powered applications.
• Improve performance and reliability of data systems.

Skills

Python

SQL

Data pipeline frameworks

Data security best practices

AI tools

Education

Full-time career history in the data field

Tools

Apache Airflow

Snowflake

DBT

Job description

A leading AI customer service firm in London is seeking a Senior Data Infrastructure Engineer to drive the evolution of their data architecture. You will take ownership of critical initiatives aimed at enhancing data systems, improving reliability, and enabling AI-driven applications. The ideal candidate must have substantial experience with Python, SQL, and building data pipelines. This role offers competitive compensation, equity, and great benefits in a hybrid workspace environment.