Senior CSM: Enterprise ROI and AI Solutions

Behavox Limited.; Belfast; On-site; GBP 80,000 - 100,000; Full time

Job summary

A dynamic technology firm in Belfast is seeking a Customer Success Manager to enhance client relationships and drive revenue growth. The ideal candidate will have experience with large corporate clients and strong communication skills. Responsibilities include expanding accounts, ensuring customer satisfaction to reduce churn, and collaborating across departments. This role offers a competitive salary and generous benefits including fully covered health insurance and a flexible work schedule.

Benefits

Fully covered health insurance

Flexible work schedule

Qualifications

• Experience with large corporate clients.
• Strong communication and interpersonal skills.

Responsibilities

• Enhance client relationships to drive revenue growth.
• Reduce churn by ensuring customer satisfaction.
• Collaborate across departments for service improvements.

Skills

Account expansion

Customer satisfaction

Excellent communication

Job description

A dynamic technology firm in Belfast is seeking a Customer Success Manager to enhance client relationships and drive revenue growth. Key responsibilities include expanding accounts, ensuring customer satisfaction to reduce churn, and collaborating across departments. Ideal candidates will have experience with large corporate clients and excellent communication skills. This role offers a competitive salary, generous benefits including fully covered health insurance, and a flexible work schedule.