Senior Credit Risk Analyst, Existing Customer Strategies

Vanquis Bank; Petersfield; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading specialist bank is looking for a Senior Credit Risk Analyst to optimize customer management strategies. This hybrid role requires strong analytical skills, experience in credit risk, and proficiency in coding. The ideal candidate will enhance lending decisions and support business growth. Competitive salary and extensive benefits are offered, including flexible work hours and professional development opportunities.

Benefits

25 days annual leave

Up to 10% employer pension contributions

Enhanced maternity and paternity leave

Work abroad for up to 20 days a year

Paid Birthday Leave

Volunteering days

Free Snoop Premium subscription

Private Medical Insurance

Qualifications

• 2+ years of experience in an analytical role within a Credit Risk environment.
• Experience of strategy optimisation or scorecard cut-off setting.
• Excellent communication skills, written and verbal.

Responsibilities

• Develop expert understanding of the customer management lifecycle.
• Support the optimisation of lending decisions through initiatives.
• Deliver complex analytical projects with customer implications.

Skills

Analytical skills

Communication skills

Coding with SAS/SQL/Python

Job description

The Vacancy

Senior Credit Risk Analyst, Existing Customer Strategies
Contract Type: Permanent / Full Time
Location: Bradford, London or Petersfield
Working Pattern: Hybrid—typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance.

What We Offer

We care about your health, wellbeing and life outside your working hours. Our benefits include flexibility, empathy, and resources to help you feel your best, with a focus on ownership of your work-life blend.

• Holidays: 25 days of annual leave (rising to 30 with service), and options to buy or sell up to 5 extra days. Flexible bank holiday policy to swap up to 4 days.
• Pension: Up to 10% employer contributions.
• Enhanced Leave: Enhanced maternity (post-probation) and 4 weeks paternity leave to paid neonatal and carers leave.
• Workations: Work abroad for up to 20 days a year in approved countries.
• Paid Birthday Leave: Take the day off to celebrate.
• Volunteering: 2 paid days a year to volunteer.
• Learning & Development: Access to LinkedIn Learning for all colleagues.
• Financial Wellbeing: Free Snoop Premium subscription.
• Healthcare: Denplan for dental care and Private Medical Insurance as available.

The Role

We’re looking for a highly analytical and driven Senior Credit Risk Analyst to join our team, focusing on optimising Existing Customer Management strategies. You will leverage data-driven insights to enhance lending decisions, balance risk and reward, and support business growth through robust credit strategies. You’ll lead complex analytical projects, deliver actionable recommendations, and work with cross-functional teams to ensure alignment and effectiveness. If you’re passionate about consumer credit and want to drive strategic impact, we’d love to hear from you.

You and Your Team

You’ll join a high-performing, collaborative Credit Risk team that sits at the heart of customer decisioning. We are a data-led, insight-driven function focused on optimising strategies that balance risk, reward and responsible lending. The team emphasizes continuous improvement, innovation, and meaningful business impact. This role reports to the Credit Risk Manager and will work with senior stakeholders across Credit Risk, Product, Finance, and Operations to ensure strategies are effective and aligned with wider business goals.

As a Senior Credit Risk Analyst, you will:

• Develop expert understanding of the customer management lifecycle, including decisioning and customer touch points.
• Support the optimisation of lending decisions through test-and-learn initiatives to identify champion strategies.
• Support business growth and portfolio profitability while balancing risk, reward and responsible lending, and controlling credit quality and performance.
• Ensure lending decisions are accurate and appropriate through close tracking and monitoring.
• Perform inquisitive and innovative analysis with logical recommendations for customer and/or business benefits.
• Deliver complex analytical/data-driven projects with customer and business implications.
• Support the automation of MI and processes to maximise integration, effectiveness and efficiency.

What We're Looking For

• 2+ years of experience in an analytical role within a Credit Risk environment.
• Experience of strategy optimisation or scorecard cut-off setting.
• Excellent communication skills, written and verbal.
• Coding skills with SAS/SQL/Python or similar.
• Ability to work with high detail and accuracy.
• Proven ability to plan and organise work effectively and prioritise deadlines in a fast-paced environment.
• Knowledge of Retail Consumer Lending products such as credit cards, loans, overdrafts or mortgages.

Offers are subject to satisfactory background checks, including credit, fraud, and employment references.

Who we are

At Vanquis, we deliver caring banking to help customers make the most of life’s opportunities. Established in 1880, we are a FTSE All-Share company and leading specialist bank serving over 1.7 million UK customers. We are proud to be named by the Financial Times as one of UK’s Best Employers 2025. We actively support the Armed Forces community and are signatories to the Armed Forces Covenant. Our four core values are caring for people, pulling together, finding better ways and getting the right things done.

We offer a competitive salary, discretionary bonus, evolving recognition, and meaningful benefits. We provide tools, guidance and opportunities to support your career journey, with ownership, curiosity and development opportunities to grow.

Equal Opportunities

Vanquis Bank is an Equal Opportunity Employer. We embrace everyone’s strengths and identities. If you need support during the recruitment process, please contact us at [e-mail].

What We Offer (Additional)

We don’t just care about your work—we care about your wellbeing and work-life balance. Our benefits include flexibility, empathy and resources to help you thrive. The benefits include the items listed above and additional opportunities such as:

• Discounted gym membership
• Private Medical Insurance
• Workplace benefits and discounts