Senior Creative Workflow Coordinator

Williams Lea Limited; Leeds; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

A global provider of business services is seeking a Senior Creative Workflow Coordinator in Leeds. This role acts as a link between clients and creative teams, ensuring projects progress smoothly. The ideal candidate will have excellent communication and organizational skills and experience in a creative environment. The position offers a hybrid work model and a comprehensive benefits package, including private medical insurance and a cycle-to-work scheme.

Benefits

25 days holiday plus bank holidays

Life Assurance

Private Medical Insurance

Cycle-to-work scheme

Discounted gym memberships

Qualifications

• Experience working with creative teams to assess design briefs and quality check content.
• Ability to manage internal processes and workflow of incoming requests.
• Proven problem solving and organizational skills in a fast-paced environment.

Responsibilities

• Review and suggest new workflows/processes for smooth operation.
• Assess incoming briefs for clarity and completeness.
• Ensure delivery of creative projects meets briefs and quality standards.
• Manage stakeholder communications and expectations.
• Organize team catch-ups to facilitate project progress.

Skills

Communication skills

Organizational ability

Problem solving

Adobe Creative Suite knowledge

Attention to detail

Job description

Senior Creative Workflow Coordinator

Salary: £55,000 - £60,000 per annum DOE, plus company benefits

Location: Leeds, LS10 1AB

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, shifts between 8:30am and 6pm but flexibility is needed with 1 hours unpaid lunch break

Work model: Hybrid

Williams Lea seeks a Senior Creative Workflow Coordinator to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue‑chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best‑cost company offshore locations.

Purpose of role

This is a varied role, working as the link between the client and a busy Creative Team to ensure that jobs progress smoothly and efficiently through the studio. The right candidate will have the right balance of people and organizational ability.

Previous experience of working in cross‑functional teams as a Workflow Coordinator, Traffic Manager or Production Manager with creative environment knowledge is essential. Success in this role will be seen in the increased efficiency of the project management as well as the clarity of the communication between the client and the team.

Key responsibilities

• Review current and always suggest new workflows/processes
• Assessing incoming briefs to ensure they are complete and clear, creating detailed timing plans (where needed) and managing creative resource to achieve the brief
• Ensuring the successful delivery of all creative projects, ensuring all outputs meet the brief and copy check where required
• Owning the Creative inbox, providing timely communication with stakeholders, confidently managing expectations, and sharing project updates
• Organise regular catch ups with teams to ensure work is progressing smoothly, removing any potential barriers and help prioritising daily tasks
• Assist with HR and IT requests, including but not limited to:
• Onboarding and recruitment of new team members, and contractors
• Ensure internal and external resources have the necessary equipment, applications, and workspace setup.

Personal attributes

• Experience of working with creative teams in order to accurately assess design briefs and quality check content
• Ability to manage internal processes
• Managing workflow of incoming requests, assessing briefs and deadlines and assigning to the correct teams/persons
• Adhoc administrative duties
• Confidence in building strong working relationships with key departments and stakeholders
• A strong communicator with an impeccable attention to detail. Proofing skills with excellent verbal and written English are essential
• Highly organised, focussed on accuracy and quality in a relentlessly fast‑paced environment
• A natural problem solver, focused, self‑motivated and forward thinking. You will have the ability to work effectively to help deliver projects to deadline
• Calm within a busy environment. You will be able to prioritise and adapt, multi‑task effectively, juggle numerous projects and switch planning where required due to the reactive nature of the business
• Knowledge of Adobe Creative suite for print, digital and video projects
• Knowledge of print process and techniques, managing suppliers where required

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well‑being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays(pro‑rata for part time roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).