Senior Client Manager

Howden; Kinfauns Home Farm; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global insurance firm is seeking a professional to join its Rural Division in Kinfauns Home Farm, Scotland. In this role, you'll service a diverse book of clients ranging from small farms to large estates, delivering exceptional customer service. The ideal candidate will possess strong communication and organizational skills, along with a minimum of 2 years experience in relevant insurance fields. This position offers career progression opportunities and support for obtaining professional qualifications.

Qualifications

• At least 2 years experience in Farm disput & Estates, commercial or personal Lines Insurance.
• Ability to cultivate and maintain excellent relationships.
• Strong background of providing high quality customer service.

Responsibilities

• Service a book of Rural clients including farms and estates.
• Provide first-class customer service to high net worth clients.
• Study for nationally recognized professional qualifications.

Skills

Customer service

Communication skills

Organizational skills

Education

Good standard of general education

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.

We are seeking professional, customer‑centric individuals to join our growing Rural Division.

The successful candidate will be able to:

• Cultivate and maintain excellent relationships
• Demonstrate strong communication and organisational skills

Ideally, you will have a good standard of general education. You must be able to demonstrate a strong background of providing a high quality of customer service. At least 2 years experience in Farm disput & Estates, commercial or personal Lines Insurance is essential.

You will be servicing a book of Rural clients that will include everything from small farms up to large landed estates. Many of our clients are high net worth and have high expectations of a first‑class customer service experience.

You will also be given the opportunity to study for nationally recognised professional qualifications.

Our policy of in‑house promotion will ensure you have plenty of scope to progress, as your skills develop, should you wish to take advantage of this.

We have ambitious growth plans, so prospects for career progression are excellent and your contribution will be fully acknowledged and rewarded.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: we support each other in the small everyday moments and the bigger challenges, we are determined to make a positive difference at work and beyond, and our successes have all come from someone brave enough to try something new.

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office set‑ups, we can also accommodate other changes such asిన flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get youographed with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent