Senior Business Travel Consultant

Travel Trade Recruitment; City Of London; Hybrid; GBP 37,000 - 45,000; Full time

Job summary

A leading company in the travel sector is seeking a Senior Business Travel Consultant to manage bookings and provide exceptional service. The ideal candidate will have extensive experience with Native Sabre and a passion for delivering excellent customer service in a hybrid working environment.

Benefits

Long list of excellent company benefits

Qualifications

• 5+ years experience in TMC or equivalent role.
• Expertise in Native Sabre with ticketing knowledge.
• Strong customer service and communication skills.

Responsibilities

• Booking all aspects of business travel including flights, rail, hotel, and ground transport using Sabre.
• Managing travel projects from individual reservations to large groups.
• Ensuring client profile details are verified and advising on visa requirements.

Skills

Recent experience working in Native Sabre

Knowledgeable in Ticketing and Exchanges

Proven ability to work on multiple tasks

Good organisational skills

Excellent customer service & communicative abilities

Attention to detail

Good geographical knowledge

Ability to work under pressure

Education

Minimum 5 years in a TMC or equivalent

Tools

Sabre

Evolvi

Trainline

Outlook

Word

Excel

Job description

Are you an experienced Business Travel Consultant? Are you fully Sabre trained (including ticket / reissues)?

We have an exciting opportunity for an experienced Senior Business Travel Consultant to join a reputable TMC based in London or on a remote basis, working on mixed accounts.

Job Description:

• Booking all aspects of business travel including flights, rail, hotel, and ground transport using Sabre
• Responsible for handling the enquiry from start to finish, including searching for a range of fares (Cat35, clients route deals) and travel options and presenting these to the client.
• Exploring and researching everything from low-cost options through to round the world itineraries.
• Managing each booking, ensuring all client profile details are verified and any necessary visa requirements advised.
• Respond to emails and calls within the clients SLA.
• Managing travel projects which could vary from individual reservations to large groups.
• Maximising revenue opportunities for the company
• Offering alternative options to the client within their travel policy

Skills Required:

• Recent experience working in Native Sabre
• Minimum 5 years in a TMC or equivalent
• Knowledgeable in Ticketing and Exchanges
• Experience with generating BSP refunds would be advantageous.
• Experience with ticketing in a US PCC would be advantageous.
• Knowledge of Evolvi and Trainline would be an advantage.
• Knowledge of technology products, including Outlook, Word, and excel
• Possess good geographical and product knowledge of destinations and airlines.
• Work independently as well as collaboratively within a team environment
• Proven ability to work on multiple tasks and prioritise effectively while managing multiple projects
• Good organisational skills and excellent customer service & communicative abilities are essential.
• Ability to work well under pressure and keen attention to detail
• Provide a high level of customer service and guidance to our clients
• Flexible approach and desire to think 'outside of the box' to provide innovative travel solutions in times of increased stress for our clients.
• Must have a passion for travel and delivering service excellence!

The package:

• Salary - circa £37,000
• Hybrid working / fully homebased
• Monday - Friday working hours
• Long list of excellent company benefits

Interested?

Please click APPLY or contact [e-mail]