Senior Business Analyst

Goldsmiths Commercial Services; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Job summary

An esteemed educational institution in the UK is looking for a Senior Business Analyst to enhance IT and digital solutions. This role involves capturing user needs, translating them into actionable plans, and fostering stakeholder relationships. The successful candidate will have strong analytical and problem-solving skills, alongside the ability to manage multiple work streams. Benefits include a generous leave policy and professional development support.

Benefits

28 days annual leave

Defined benefit pension scheme

Support for professional development

Wellbeing initiatives such as staff choir and running club

Qualifications

• Experienced Senior Business Analyst with a track record of identifying business solutions.
• Excellent communication and negotiation skills for stakeholder management.
• Ability to work across multiple work streams while maintaining attention to detail.

Responsibilities

• Capture and document business processes and user needs.
• Translate requirements into actionable plans for delivery.
• Identify areas for improvement and support solution development.

Skills

Analytical skills

Problem-solving skills

Communication skills

Negotiation skills

Attention to detail

Job description

About the Department

The Department of IT & Digital Services (ITDS) is responsible for providing IT and Digital services to support the learning, teaching, research, and administrative work of Goldsmiths. The Department plays a key role in ensuring that staff and students have excellent digital experiences that enhance their experience of working and studying at the College. The Department also plays a vital role in developing and supporting all major business systems, ensuring that products and services are resilient and can meet user needs.

About the Role

The Business Analyst is a crucial role in helping to shape and develop our IT and digital solutions to ensure that they align with business strategy and objectives. You will work closely with project, product and business teams to capture and document business processes, understand user needs, gather requirements and translate them into actionable plans for delivery. Your role will be key to identifying areas for improvement and optimisation and subsequently supporting solution development that enhances staff efficiency and student experience.

About the Candidate

You will be an experienced Senior Business Analyst with excellent analytical and problem-solving skills, able to identify and develop creative and innovative solutions to business challenges. You will bring your excellent communication and negotiation skills to build strong working relationships with stakeholders at all levels, and facilitate workshops to drive conclusive output and decision making. You will be confident in working across multiple work streams whilst still maintaining attention to detail.

Benefits

We have generous benefits - an agile working environment, 28 days' annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of wellbeing initiatives such as staff choir, running club and creative writing classes.

Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.