Senior Supervisor, Insurance

Financial Conduct Authority; Leeds; On-site; GBP 51,000 - 69,000; Full time

Job summary

A financial regulation agency seeks a Senior Supervisor in Insurance to oversee the supervision strategy for major life insurance firms in the UK. The role requires strong analytical and communication skills, as well as experience in financial services. You will play a pivotal role in ensuring firms meet regulatory standards. The position offers a salary between £51,200 and £69,000 per annum, alongside hybrid working options and extensive employee benefits.

Benefits

25 days holiday plus bank holidays

Hybrid working arrangements

Private healthcare

Non-contributory pension

Life assurance

Income protection

Flexible benefits scheme

Qualifications

• Experience in financial services, risk management, consultancy, or regulatory capacity.
• Understanding of life insurance, pensions, asset management, or general insurance.

Responsibilities

• Develop and implement supervision strategy to manage consumer risks.
• Engage with firms to drive better customer outcomes.
• Prepare complex documents and manage communications.
• Escalate material risks and propose solutions.
• Maintain records of supervisory activities.
• Manage internal and external stakeholders.

Skills

Analytical capabilities

Strong communication skills

Stakeholder management

Influence

Commercial awareness

Teamwork and collaboration

Organisational skills

Education

Financial services experience

Experience in insurance sectors

Job description

Senior Supervisor, Insurance

Division - Insurance

Salary - National ranging from £51,200 to £69,000 and London £56,400 to £75,000 per annum (Salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We are inviting applications to join one of our Life Insurance supervision teams within the MI-Fixed Department in Insurance. The two Life Insurance teams supervise life insurance groups in the UK (covering small mutual insurers to FTSE 100 companies) and the regulated outsourcing firms that service this market. Your primary focus will be the supervision of one of the large, fixed life insurers or outsourcing firms, which provide and service pensions, retirement income, long-term savings and life protection products for millions of consumers. Working with a Lead Associate, you will be responsible for developing and delivering the proactive and reactive supervisory strategy for your firm, overseeing the supervisory relationship with the firm and ensuring internal FCA stakeholders are well briefed on all material matters.

You can expect to also operate across the wider life insurance portfolio, contributing to our understanding of market-wide risks and delivery of market-wide responses to issues as needed. The work is often high profile, market sensitive and sometimes in the media spotlight. As a supervisor, you will play a key role in ensuring we deliver on our supervisory priorities.

What will you be doing?

• Developing a firm supervision strategy and implementing plans and actions arising from that strategy to mitigate and manage the risks of harm to consumers
• Influencing firms to ensure their conduct and culture deliver better outcomes for their customers, including engaging with firm C-Suite Executives and Board members
• Preparing (often) sensitive or complex written documents (e.g. to a firm or internal stakeholders) and managing broader communication plans to deliver key messages internally and externally
• Escalating material risks of harm, including proposing appropriate, outcome-focused solutions to FCA management and relevant governing committees
• Maintaining accurate, up to date records of firm supervisory activity and communications on FCA systems
• Extensive internal and external stakeholder management (including with other areas of the FCA, such as other supervision areas, Pensions Policy, Legaland the PRA)

What will you get from the role?

• You will have a broad view over the life insurance sector and firm strategy, a mix of work at any point in time and be directly dealing with one or more significant and prominent life insurance firms and a wide range of senior colleagues both within the FCA and externally
• It provides a unique opportunity to contribute to and influence the FCA’s approach to the supervision of the life insurance sector at an exciting time in its development
• You will obtain a broad insight into the workings of the sector and be at the forefront of changes in the UK life insurance industry, including those related to Consumer Duty, service outcomes, operational resilience and legislative change.

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme)

Minimum

• Financial services experience gained in a financial services firm, risk management, consultancy, financial advice or regulatory capacity

• Experience of the life insurance, pensions, asset management or general insurance sectors (UK or international)

Essential

• Analytical capabilities and independent thinking: you will be able to assess, challenge and validate information, and make sound judgements about action or escalation required in a timely manner
• Strong communication skills (both written and oral): you can communicate key messages and explain complex issues clearly and concisely
• Stakeholder management: you can build effective working relationships (internally and externally) to support the delivery of supervisory objectives
• Influence: you can offer constructive challenge, deliver strong messages and respond to challenge effectively
• Commercial awareness: you can demonstrate understanding of the macro-economic environment and how this may influence the behaviour of the firms we regulate
• Teamwork and collaboration: you can work effectively with others as part of a team in order to achieve desired outcomes
• Organisational skills and the ability to manage priorities: you will need to manage a demanding workload, which may change at short notice, and be able to adapt to change

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know 50% of our Executive Committee were the first in their family to attend university.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
• Life assurance of eight times your basic salary
• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Senior Associate, Regulatory
• Advert Closing Date: 25th September 2025
• CV Review/Shortlist: 29th September 2025
• First Round Case Study Assessment: 1st October 2025 onwards
• Competency Based Interview: w/c 6th October 2025

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Got a question?

If you are interested in learning more about the role, please contact: [e-mail]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.