Senior Administrator

Greater Manchester Mental Health NHSFT; Bolton; On-site; GBP 27,000 - 31,000; Part time

Job summary

A community mental health service provider in Bolton seeks a part-time administrative support individual for the Bolton Community Mental Health Services. The role involves managing administrative duties, supervising staff, and ensuring accurate record-keeping. Candidates should have GCSE Maths and English, relevant supervisory experience, and proficiency in IT systems. The position offers a salary from £27,485 to £30,162 per annum pro rata, with additional perks such as annual leave and pay enhancements.

Benefits

Onsite Gym and Classes

Free Parking

Pay Enhancements for evenings and weekends

27 days annual leave plus bank holidays

Cycle to work scheme

Salary sacrifice car scheme

Blue Light Card Discounts

Qualifications

• Experience in line managing or supervising staff.
• Proficiency with word processing and databases.
• Experience with organisational change management.
• Knowledge of NHS workings.

Responsibilities

• Line management of administrative staff and receptionists.
• Ensure smooth day-to-day operations at Bentley House and Barnett House.
• Provide accurate reports on data quality.
• Support multi-disciplinary team.

Skills

Leadership skills

IT systems navigation

Problem solving

Minute taking

Sickness absence management

Education

GCSE Maths and English or equivalent

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Paris clinical EPR system

Job description

An exciting opportunity for a dynamic and enthusiastic individual to apply for this role within the Bolton Community Mental Health Services.

Based at Bentley House in Bolton (although cover at other bases may be a requirement of the role), this role will provide support to the Functional Adult Community Mental Health Teams. The post holder will carry out day-to-day administrative duties, as well as being responsible for providing relevant managers with vital information relating to DQ targets, ensuring accurate, up to date recording of patient information on the health systems, for staff across a range of disciplines. It will also include the line management, supervision and appraisals of all admin staff within the Adult Community Mental Health Teams based at Bentley House and Barnett House.

This post is currently part-time and may require the post holder to travel to other sites within the locality and other Trust locations as and when required.

Main duties of the job

Line management of staff including supervisions, appraisals, performance management and sickness reviews along with any day to day issues to team of administrators and receptionists

Ensure smooth administrative running of day to day operations for both Bentley House and Barnett House ensuring adequate cover for all areas

Maintain and promote high standards of record and record keeping within the team and provide accurate regular and adhoc reports on various aspects of data quality

Support all members of the multi-disciplinary team and Team Managers

Arranging meetings and taking of minutes for these meetings

Processing of referrals and discharges for the service

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job responsibilities

See attached detailed job description and person specification

• Onsite Gym and Classes
• Free Parking
• Pay Enhancements 36% additional for Evenings (8pm onwards) and Saturdays and 72 % additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Cycle to work scheme
• Salary sacrifice car scheme
• Blue Light Card Discounts

Person Specification

Education/Qualification

• oGCSE Maths and English or equivalent.

Experience

• oExperience of line managing/supervising staff.
• oWorking effectively with word processing, Microsoft packages, spreadsheets and databases.
• oRSA 2 minimum typing or equivalent
• oExperience of organisational change management.
• oUse of clinical EPR systems - Paris
• oUse of office equipment e.g. scanners, etc.
• oKnowledge of working within an NHS setting.

Knowledge

• oKnowledge of Performance and Data Quality.
• oThe rationale around appraisal and personal development.
• oImportance of working as part of a team as well as using own initiative.
• oThorough understanding of the GDPR.
• oUse of the Paris system
• oUse of office equipment.
• oAdaptable to new systems/process.

Skills and Abilities

• oEvidence of leadership skills.
• oAbility to prioritise and plan conflicting and complex work demands.
• oThe ability to navigate IT systems including Excel, Word and Power point.
• oManaging change in a positive manner.
• oExperience of sickness absence management.
• oMinute taking ability.
• oProblem solving.
• oKnowledge of working within the NHS.
• oKnowledge of the EPR systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,485 to £30,162 a yearper annum pro rata