Senior Account Manager/Director

Harrison Carloss; Manchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

Eine innovative Agentur sucht einen Senior Account Manager oder Director, der bereit ist, in einer dynamischen Umgebung zu arbeiten. In dieser Rolle werden Sie die Beziehungen zu unseren Kunden aufbauen und verwalten, während Sie erstklassigen Kundenservice bieten. Sie sollten über mindestens 3 Jahre Erfahrung in einer Agentur verfügen und eine Leidenschaft für Marketing und Strategie mitbringen. Diese Position bietet Ihnen die Möglichkeit, in einem kreativen und kulturell reichen modernen Büro zu arbeiten, mit flexiblen Arbeitszeiten und zahlreichen Vorteilen. Wenn Sie ein selbstmotivierter Teamplayer sind, der in einem schnelllebigen Umfeld gedeiht, dann könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Wettbewerbsfähiges Gehalt

Bonusprogramm

Flexible Arbeitszeiten

33 Tage Urlaub

Zusätzlicher Urlaub nach 5 Jahren

24 Tage Homeoffice

Bupa Gesundheitsplan

Sterbegeldversicherung

Betriebliche Altersvorsorge

Regelmäßige Teamevents

Qualifications

• Mindestens 3 Jahre Erfahrung in einer Agenturumgebung.
• Ausgezeichnete Kommunikations- und Organisationsfähigkeiten.

Responsibilities

• Verwaltung der Kundenbeziehungen und Bereitstellung erstklassigen Kundenservice.
• Planung und Durchführung von Marketingkampagnen für Kunden.

Skills

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Kundenorientierung

Problemlösungsfähigkeiten

Innovativ und kreativ

Microsoft Office Kenntnisse

Schnelle Auffassungsgabe

Teamarbeit

Tools

CRM-System

Job description

Description:

If you’re a Senior Account Manager or Director looking to take the next step in your career, then this could be the perfect opportunity for you!

A few things you probably need to know… We’re looking for someone who can hit the ground running and start building lasting relationships with our clients. You ideally need a minimum of 3 years’ experience in an agency environment, a passion for marketing and excellent communication skills.

Duties:

• You’ll be part of the team managing the relationship with clients and delivering first-class levels of customer service
• Managing client campaigns, making sure all the elements of that campaign are built, implemented and managed on time and to budget
• Progressing marketing activity prescribed for the client
• Planning and delivering marketing campaigns for clients whilst also keeping up to date with the latest trends
• Keeping in touch with clients at key points and proactively reporting results to them
• Dealing with any account issues and resolving with the help of internal teams
• Leading client meetings
• Quality assuring the information we receive and send to the client
• Documenting your work with each client including the use of our job CRM system
• Reviewing results with the team to ensure that everything is on track for the client
• Identifying any opportunities for growth with your clients and ensuring profitability of your accounts
• Getting to know our clients and their wider business, ensuring we are positioned as a key partner and extension of their team
• Occasional travel to client meetings

Benefits:

• Competitive salary dependant on experience
• Bonus scheme
• Flexible start and finish time
• 33 Days holiday (including bank holidays)
• Additional holiday after 5 years’ service
• 24 days work from home allowance
• Bupa Health Expenses Plan
• Death in Service cover
• Company Pension
• Creative & culture filled modern office
• Relaxed working environment
• Regular team events
• Free Nespresso, tea, coffee and fresh fruit
• Job growth & role development
• Be part of a growing and multi-skilled team

Requirements:

• 3+ years’ experience of working in a full service or digital agency environment in a client services role
• Passionate about all things marketing and strategy
• Excellent communication and organisational skills
• Confident co-ordinating timelines and schedules
• Accurately understands and executes project and creative briefs
• Innovative and creative
• Customer focused
• Self-starter, uses initiative
• Fast-learner and multi-tasker
• Sociable with a desire to work in a motivated & fun team
• Thrives in a fast paced and collaborative environment
• Excellent Microsoft Office skills
• Strong attention to detail
• Clearly articulates feedback
• Natural problem solver

It would be awesome (and we’d really love you!) if you also have any of the desirable skills we’re looking for…

• Experience in growing client accounts and pitching

Job Application Link:

https://harrisoncarloss.com/jobs/account-manager/