Senior Account Manager

Make Agency; London; On-site; GBP 40,000 - 45,000; Full time

Job summary

A forward-thinking digital agency in East London is seeking a Senior Account Manager to enhance client relationships and deliver exceptional marketing strategies. In this role, you will leverage your extensive experience in digital marketing to guide clients through their marketing challenges, utilizing your expertise in paid and owned media, creative strategy, and data analysis. You'll work with a diverse client portfolio, ensuring their business goals are met through innovative solutions and strategic advice. Join a passionate team that values creativity and collaboration, and enjoy a flexible hybrid working environment with ample opportunities for personal development.

Benefits

Cycle to Work scheme

Breakfast and healthy snacks

Monthly wellbeing allowance

£1,000 personal development budget

Lunch & learn sessions

26 days annual leave plus bank holidays

Enhanced parental leave

Work from anywhere for a month of the year

Qualifications

• Proven experience in a digital marketing agency with strong consultative skills.
• Ability to interpret data and provide actionable insights.

Responsibilities

• Build and drive strategic account plans based on insights.
• Manage client relationships and ensure successful campaign delivery.

Skills

Digital Marketing Agency Experience

Strategic Consultancy

Data Interpretation

Campaign Management

Client Relationship Management

Job description

Description:

Make is a growing digital agency in the heart of East London. Due to continued growth, we’re looking for a new Senior Account Manager to join our Marketing team.

You will be joining a passionate team, working across a client portfolio containing clients of all shapes, sizes and challenges, to deliver successful digital marketing on a retained monthly basis.

We are looking for an individual who loves their industry and has a strong consultative skill set. As a Senior Account Manager, you will have a marketing agency background where you shine at managing relationships and delivery, whilst consulting with your clients and driving their brand in the right direction to achieve their business goals.

You have a solid overview of paid and owned media, creative strategy, CRM and content and the know-how to brief the account management team to get the best quality and delivery to delight your clients.

Key Requirements:

• Proven experience within a digital marketing agency
• Holistic understanding of digital marketing (owned, earned, paid)
• Experience in working with leaner marketing budgets
• Comfortable offering strategic advice and consultancy to clients
• The ability to interpret data and draw actionable insights
• Campaign management and delivery
• You’ll be expected to draw on your knowledge of trends, developments and new technology

Key attributes and responsibilities:

• Ability to build and drive strategic account plans, based on insight
• A deep understanding of your client’s business, sector and competitors
• Drive innovation on your accounts
• Selecting and agreeing the right KPIs to measure success
• Detail oriented and process driven
• Strong time and project management skills
• Commercial mindset – ensuring efficiency, profitability, securing account growth opportunities
• Owning and nurturing client relationships up to senior level
• Driving how we surprise and delight your clients
• The ability to successfully problem solve, to get work over the line and hit deadlines
• Anticipate and solve emerging account problems or challenges
• The ability to delegate work within the team
• Ensure accurate reporting across your accounts, to prove the value that we bring to our clients
• Clear, persuasive communication & presentation skills
• Contribute to new business efforts, through research and pitching
• You’ll be totally on the ball, someone who gets things done
• You’re not afraid to roll up your sleeves and assist in delivery

Benefits:

Salary / Bonus

• Salary of £40,000 to £45,000 depending on knowledge and experience
• Discretionary annual bonus

Health / Wellbeing

• Cycle to Work scheme
• Breakfast and healthy snacks in the office
• Monthly wellbeing allowance

Learning & Development

• £1,000 personal development budget
• Lunch & learn sessions

Time off

• 26 days annual leave plus bank holidays
• Enhanced parental leave

How we work

• Hybrid flexible working
• Work from anywhere for a month of the year

Job Application EmailAddress: [e-mail] with your CV and a brief cover email.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.