Senior Account Manager

VCCP; England; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading creative agency in the United Kingdom seeks a Senior Account Manager to oversee campaigns and client relationships. The ideal candidate will have strong communication skills, experience in managing integrated campaigns, and the ability to engage with senior stakeholders. This role emphasizes creative judgment and teamwork while supporting financial management. Join us to contribute to award-winning projects and thrive in a dynamic environment.

Qualifications

• Proficient in account management fundamentals.
• Solid experience in integrated campaigns including social and audio.
• Ability to engage with senior stakeholders effectively.

Responsibilities

• Manage campaigns and timelines for clients.
• Build and maintain relationships with clients.
• Support financial tracking and budgeting.

Skills

Campaign management

Communication

Stakeholder engagement

Creative judgement

Strategic thinking

Multi-tasking

Job description

The Role

This role is for one of our most award-winning and creative accounts at VCCP, which is known for its strategic and creative excellence. We need a brilliant, diligent Senior Account Manager to support the Team. This person should be proficient in all the foundations of Account Management; managing campaigns, timelines, and excel in communication both internally and externally. Equipped to manage and engage with senior stakeholders across the agency and client group. The ideal candidate will bring solid integrated campaign experience - not just AV, but work that extends into social, creator, audio, and short‑form channels. Experience with strategy and exposure to FMCG or other major brands is also highly desirable.

What makes a brilliant Senior Account Manager at VCCP

VCCP Account Managers are the heart of the agency. They are constant throughout the process of the day‑to‑day running of the account, ensuring it runs as smoothly, effectively, and efficiently as possible. They are the facilitators for ensuring the best environment throughout to create the best work.

Creative

The creative aspirations at VCCP are very high. Our Account Managers should be able to demonstrate outstanding creative judgement and, working with the Strategy and Creative department, take responsibility for the highest standard of creative output possible. They shouldn’t be afraid to challenge the work to make it better. They are also responsible for helping to prepare inspiring creative briefings and client presentations, and are able to present confidently and passionately when required. They should live and breathe our agency mantra, ‘to create work that populates culture,’ and should be relentless in their pursuit of doing this.

Strategic

VCCP is famous for its strategic thinking, perhaps best demonstrated by O2, the most awarded IPA effectiveness brand of all time. Account Managers at VCCP are expected to contribute to the strategic process and have a well‑informed strategic point of view based on a good understanding of the client’s competitor set and wider out‑of‑category examples.

Client Management

Our Account Managers build and maintain good relationships with the day‑to‑day clients and are expected to gain their confidence quickly. AM’s at VCCP should be multi‑taskers and have the ability to manage multiple projects at the same time, whilst displaying charm and calmness to the internal VCCP team and client. They should be microscopic in detail and provide dedicated support to the Account Director leading their piece of business.

Communication

VCCP Account Managers have excellent communication skills, both internally and with the client. They are great presenters; they have professionalism and presence with their clients and are clear and concise in all spoken and written communications, both to the client and the internal team. They capture all client feedback and disseminate the relevant information, clearly and concisely, to the wider agency and client teams as required.

Teamwork

VCCP Account Managers manage the crew on the ship. They sit at the heart of each team. They take the initiative and thrive on the entrepreneurial opportunities that present themselves. They are excellent at inspiring their planners and creative partners through the cycle of a given project. Process experts, they know how to make the agency work and drive the creative production process in partnership with their producer.

Financial

VCCP Account Managers support the Account Director in the day‑to‑day financials of the account. They work with their creative production partners to keep track of production budgets whilst supporting the Account Director on fee’s, budgeting and forecasting. They have a good understanding of the client’s budget, but in keeping with the agency’s entrepreneurial spirit, are always on the lookout for opportunity and growth.

VCCP DE&I STATEMENT

We believe that DE&I is about creating a strong culture of inclusion within our agency, where everyone can thrive and be their authentic self. VCCP is an equal opportunity employer and does not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity. If you require any adjustments during the application or interview process, please let us know via [e-mail].

CRIMINAL RECORDS INFORMATION

As part of our onboarding process, you will be required to complete a Criminal Records Declaration regarding any unspent convictions. For roles in finance, HR, Legal, IT or senior management, we may be required to verify your declaration with a basic DBS check, as well as an Adverse Finance and ID check.