Security Systems Engineer

Pertemps; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading security services company in London is looking for a skilled technician to install and maintain security systems. The ideal candidate will have over 5 years of experience and a strong technical background, including CCTV and access control systems, along with excellent customer service skills. This role involves service calls, maintenance tasks, and overseeing project installations.

Qualifications

• At least 5 years of experience in the security industry.
• Working knowledge of access control, CCTV, intercom systems.
• Experience in WAN environments is important.

Responsibilities

• Execute service calls and resolve system defects.
• Conduct planned preventative maintenance activities.
• Install small changes to existing systems.
• Assist in project installations and customer communications.

Skills

Strong technical skills

Customer focus abilities

Problem-solving

Team collaboration

Attention to detail

Time management

Tools

Gallagher access control

Avigilon

Network video recorders

Job description

Overview

The role: The primary purpose of this position is to diligently undertake all installation, service maintenance repairs and planned preventative maintenance activities within a geographical area.

Job profile

This role is for a person with a blend of abilities including strong technical skills but also an individual with high customer focus abilities with an aptitude for self-discipline, loyalty and teamwork.

Responsibilities

• Service Calls, problem solving and delivering closure on integrated security system defects.
• Undertaking Planned Preventative Maintenance (PPM) activity on existing systems.
• Installing small changes additions to existing systems.
• Undertaking surveys and assisting in the preparation of pricing for works required to customer sites.
• Preparing feedback and regularly communicating progress to the service administrator.
• Assisting the project teams installing, commissioning and completion of projects and checking as built documentation.
• Assisting the PM with effective customer communications during the lifetime of the project.

Professional Experience

• The candidate will require a working knowledge of the following systems:
• Access Control: A working knowledge ofGallagher access controlis ideal but othersystemsare acceptable.
• CCTV: A working knowledge of both IP and Analogue CCTV systems including the use of network video recorders. Knowledge of Avigilon is advantagous.
• Integrated Systems: Experience with major integrated IP based Access Control/CCTV/Intruder systems/Perimeter detection systems that are fully integrated.
• Intruder Alarms: Basic competency on setting up and problem solving on intruder systems.
• Intercoms: Basic competency on setting up and problem solving on Intercom systems.
• Service: The successful candidate will have a good working knowledge of service/small works in the security industry with at least 5 years’ experience.
• Experience of working on these systems across WAN environments is important.

Personal Skills

• Strong team member, collaborator and self-starter.
• To be self-motivated and driven.
• To have the ability to plan and monitor work to tight time scales and deadlines.
• Work under pressure across multiple projects.
• Good verbal and written communication skills, including the ability to prepare reports.
• Ability to work creatively and innovatively dealing with core issues with customers.
• Ability to form good working relationships with colleagues, customers.
• Ability to understand and disseminate specifications and technical drawings.
• Have a good eye for detail.
• To be able to display initiative and to have strong attention to detail.
• To have good organisational and time management skills.
• To have good presentation and customer facing skills.
• To be computer literate and proficient in all core Microsoft Office packages.
• Be able to work alone or as part of a large team.

If you are interested please contact Reiss Gordon on 02086263110 or [e-mail]