Second Line Support Engineer

MCS Group; Northern Ireland; On-site; GBP 35,000 - 40,000; Full time

Job summary

MCS Group partners with a dynamic Managed Service provider in Northern Ireland, seeking an IT professional to deliver exceptional services. This role offers exposure to diverse technologies, career development opportunities, and competitive salary starting around £35,000. Fully funded training certifications and private health care from day one enhance the appeal, making it an excellent opportunity for driven candidates.

Benefits

Fully funded training certifications

Private health care from day one

Professional development investment

Qualifications

• Proven troubleshooting ability at a second-line level.
• Valid driver's license.
• Experience in a managed service provider setting is preferred.

Responsibilities

• Provide IT services and expertise to clients.
• Troubleshoot IT issues across applications and infrastructure.
• Ensure clients are protected and trained in cyber security.

Skills

Troubleshooting

Cyber Security

Client Services

Job description

MCS Group is proud to partner with one of the most exciting Managed Service providers in Northern Ireland as they embark upon an ambitious period of growth, Ionic IT. Working with a fantastic array of clients, you will gain invaluable exposure to various technologies that will accelerate your career providing you with career development, and progression opportunities as they grow their customer base, and evolve their team to meet those needs.

Why this role could be ideal for you

• Salary DOE - circa - £35k-£40k
• A growing company that will invest in your professional development
• Work across an exciting array of client technologies
• Avail of fully funded training certifications
• Get access to private health care from day one

The role

• You will provide first-in-class IT services and expertise to an exciting array of clients
• Troubleshoot various IT issues across applications and infrastructure at a 2nd line level
• Ensure your clients are protected and trained in terms of cyber security
• Continually improve your knowledge of IT

Needed to succeed

• A tenacious /proven troubleshooting ability at a second-line level
• A determined approach to your work and the skills to resolve a range of IT issues
• A valid driver's licence

What could set you apart from others

• A proven managed service provider background
• Outstanding IT troubleshooting skills that can be evidenced
• A willingness to provide first-in-class IT expertise, to a phenomenal array of clients

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on 02896935520 or [e-mail].

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.