School IT Technician - Frontline Support & Digital Learning

Marchant Recruitment; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A forward-thinking secondary school in Ashford is looking for a proactive IT Technician. This full-time role, starting in January 2026, involves providing technical support, troubleshooting devices, and assisting in digital initiatives. Ideal candidates are confident with technology, possess good communication skills, and can thrive in a busy environment. Experience in IT support is beneficial but not essential. The school offers a strong culture of support and development for its staff.

Benefits

Clear development plans for infrastructure

Excellent CPD opportunities

Supportive team culture

Positive working environment

Qualifications

• Previous IT support experience, preferably in an education environment.
• Strong technical knowledge of Windows, Office 365, and networks.
• Confident troubleshooting skills with a logical approach.

Responsibilities

• Provide frontline technical support to staff and students.
• Troubleshoot and resolve hardware and software issues.
• Maintain and update devices used in classrooms.

Skills

Technical support

Troubleshooting

Communication

Customer-focused attitude

Windows and Office 365 knowledge

Education

CompTIA or equivalent IT qualification

Tools

PCs and laptops

AV equipment

Networking tools

Job description

A forward-thinking secondary school in Ashford is looking for a proactive IT Technician. This full-time role, starting in January 2026, involves providing technical support, troubleshooting devices, and assisting in digital initiatives. Ideal candidates are confident with technology, possess good communication skills, and can thrive in a busy environment. Experience in IT support is beneficial but not essential. The school offers a strong culture of support and development for its staff.