School IT Technician

Winner Recruitment; Sutton Coldfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is seeking an experienced School IT Technician for a full-time role based in Birmingham. This position requires you to ensure that the school's ICT areas are operational daily and support end users in resolving technical issues. The ideal candidate will possess solid ICT knowledge and demonstrate strong communication skills. The role begins in January and offers the possibility of a permanent contract for the right candidate.

Qualifications

• Sound understanding and relevant experience of ICT and computing, both software and hardware.
• Demonstrable good communication skills.

Responsibilities

• Ensure ICT areas are ready for use each day.
• Provide user support by assessing incoming incidents.
• Check hardware regularly and report faults.
• Maintain accurate records within the incident monitoring system.

Skills

Communication skills

ICT troubleshooting

Hardware maintenance

Job description

Are you an experienced IT Technician looking for a new opportunity in Birmingham?

Winner Education are working closely with a school in North Birmingham in assisting them with the recruitment of a School IT Technician. The role is full time, 8 : 30-4 : 30pm Monday to Friday. You will be required to start in January on a long-term placement with the potential to become permanent for the right candidate.

Duties and Responsibilities

• Ensure dedicated ICT areas are ready for use each day and are in good working order
• Provide support to end users as required by assessing incoming incidents
• Check hardware regularly and report any faults
• Keep accurate and timely records within the incident monitoring system
• Proactively assist staff in solving any problems with using the school’s network
• Liaise with the ICT Manager and external agencies / companies as necessary
• Maintain and update IT stock, warranties and software licences in accordance with the asset register, ensuring that all hardware is security marked
• Maintain the schools hardware database, network printers, video / audio editing facilities, interactive whiteboards and projectors
• Provide assistance in coordinating the testing and installation of new 3rd party software or services.

The successful School IT Technician will

• Have sound understanding and relevant experience of ICT and computing to include both software and hardware.
• Demonstrate good communication skills
• Have techni...