School ICT Systems Specialist - Hands-on Tech Lead

Essential Employment; Bromley; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading educational support firm in the UK seeks a Senior Schools Support Technician to maintain and support their ICT infrastructure. This role involves delivering high-quality technical support to both staff and students, managing installations, and ensuring system security and performance. Candidates should have strong ICT knowledge and a customer-focused approach, along with problem-solving skills. This position requires occasional visits to other educational sites and will suit hands-on individuals with a proactive mindset.

Qualifications

• Experience in maintaining and supporting ICT infrastructure.
• Ability to diagnose and resolve hardware and software faults.
• Experience in managing installations and configurations of ICT equipment.

Responsibilities

• Deliver and maintain a reliable and efficient ICT infrastructure.
• Provide high-quality support to staff and students.
• Monitor system performance and carry out preventative maintenance.

Skills

Strong ICT knowledge

Proactive customer-focused approach

Problem-solving skills

Job description

A leading educational support firm in the UK seeks a Senior Schools Support Technician to maintain and support their ICT infrastructure. This role involves delivering high-quality technical support to both staff and students, managing installations, and ensuring system security and performance. Candidates should have strong ICT knowledge and a customer-focused approach, along with problem-solving skills. This position requires occasional visits to other educational sites and will suit hands-on individuals with a proactive mindset.