Sales Support Travel Co-ordinator

Platinum Travel Recruitment Ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A travel company based in London is seeking a Sales Support Travel Co-ordinator to join their friendly team. Ideal candidates should have experience in a UK-based tour operator, bringing strong attention to detail, communication skills, and high proficiency in Word and Excel. The role involves providing after-sales service, managing bookings, and preparing travel documentation. The position offers career growth, a supportive environment, and attractive incentives including travel perks and a generous salary.

Benefits

Career growth

Fun and friendly team

Generous salary & commission

Company incentives

Travel perks

Pension

Qualifications

• Experience within a UK based tour operator in after sales support, operations, or administration.
• Strong attention to detail and excellent communication skills.
• High level of computer literacy, particularly in Word and Excel.

Responsibilities

• Provide efficient and customer-focused after sales service.
• Administer bookings to ensure correct information for invoicing.
• Prepare and send high-quality client travel documentation.
• Respond to pre-travel customer queries regarding holidays.
• Create client invoices and ensure timely payments.
• Assist product and marketing teams as needed.

Skills

Attention to detail

Communication skills

Computer literacy (Word, Excel)

Job description

We are collaborating with a fabulous travel company who offer a range of tailormade holidays worldwide. Due to growth, now seeking an experienced Sales Support Travel Co-ordinator to join its fun and friendly team, office based in London.

With an excellent reputation in the industry, blessed with repeat customers our clients offers a range of holiday types from adventure to sustainable travel, globally.

If you currently work within a tour operator within after sales support, operations or administration seeking career development and a varied & exciting job role this is the opportunity for you.

To be considered for Sales Support Travel Co-ordinator role, the applicant MUST be from a UK based tour operator with strong attention to detail & communication skills along with a high level of computer literacy – especially word and excel.

Sales Support Travel Co-ordinator – Duties

• Providing an efficient, detailed oriented and customer focused after sales service.
• Administration of bookings, ensuring information is correct with all suppliers, and for invoicing and documentation.
• Preparing and sending out high quality client travel documentation.
• Responding to pre travel customer queries about their holidays.
• Creating client invoices.
• Client payments; ensuring our customers make their holiday balance payments accurately and on time.
• Creating online honeymoon gift lists.
• Assisting product & marketing teams as required according to business demands.

Benefits

• Career Growth
• Office based role within a fun and friendly team
• Potential to get involved in other areas of the business including marketing, sales and website development.
• Generous salary & commission
• Company incentives (which in recent years have included trips to Kenya and Zambia) and discounted holidays.
• Travel Perks
• Pension
• Plus more