Sales Order & Export Coordinator - SAP/ERP Experience

ZipRecruiter; Ellesmere Port; On-site; GBP 34,000 - 38,000; Full time

Job summary

A leading chemical and industrial manufacturer in Ellesmere Port is seeking a Customer Service & Order Management Specialist. This role involves managing orders using SAP and coordinating with various departments to ensure timely deliveries. Ideal candidates will have a solid background in customer service, order management, and familiarity with import/export processes. Competitive hourly rate of £17ph plus holiday pay offered.

Benefits

Competitive salary

Holiday pay

Career development opportunities

Qualifications

• Proven experience in customer service, order management, or logistics.
• Strong working knowledge of ERP/CRM systems.
• Exposure to international trade compliance.

Responsibilities

• Manage customer orders from entry to delivery.
• Coordinate with production and logistics teams.
• Ensure compliance with international trade regulations.

Skills

Customer service experience

Order management

SAP proficiency

Logistics coordination

Trade compliance knowledge

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Overview

Ellesmere Port | Temporary | Competitive Salary | 6 months

Now Hiring: Customer Service & Order Management Specialist – Technical Manufacturing. Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?

I am working with a leading chemical and industrial manufacturer—a business known for its innovation, global reach, and technical excellence—to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide.

What You’ll Be Doing

• Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems
• Coordinating with production, logistics, and commercial teams to meet delivery timelines
• Handling import/export documentation and liaising with freight partners
• Acting as a key point of contact for customer queries and updates
• Ensuring compliance with international trade regulations and internal processes

What I’m Looking For

• Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting
• Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms
• Exposure to import/export processes, trade compliance, and international shipping
• Excellent communication, organisation, and problem-solving skills
• A proactive mindset and ability to work cross-functionally

Why This Role

Join a technically advanced, globally respected business. Be part of a collaborative and supportive team. Competitive salary, benefits, and long-term career development. Real impact in a role that connects operations, customers, and global logistics. Attractive hourly rate of £17ph plus holiday pay.

Interested? If you’ve worked in a manufacturing business and know your way around SAP or ERP systems—especially handling customer orders and export documentation—this could be your next step. Get in touch today!