Sales Manager

MOTORS & Cazoo; Richmond; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading automotive platform in Richmond, UK, seeks a dynamic Sales Manager to lead a high-performing team. This role focuses on driving performance, client retention, and collaboration across functions. Ideal candidates will have a strong analytical mindset and proven leadership skills, with a commitment to exceptional customer service. The company offers a hybrid work model, competitive pay, and a supportive workplace culture.

Benefits

Competitive Pay

Discretionary Bonus

Pension Scheme

25 days holiday per year

Private Healthcare Insurance

Free food and beverage in office

Qualifications

• Demonstrated history of surpassing revenue and retention targets.
• Ability to motivate and develop team members.
• Self-motivated with a customer-centric approach.

Responsibilities

• Lead and mentor a team of account managers to achieve sales targets.
• Develop strategies to retain and grow client accounts.
• Monitor market trends and competitor activity.

Skills

Analytical mindset

Leadership skills

Communication skills

CRM proficiency

Customer-centric approach

Tools

Microsoft Office Suite

Job description

MOTORS & Cazoo is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers.

Our innovative advertising opportunities not only elevate our platform but also extend across a vast dealer advertising ecosystem, including automotive giants like eBay and Gumtree.

We’re on the lookout for a dynamic Sales Manager to lead one of our four high-performing Account Management teams, reporting directly to the Head of Account Management. In this role, you’ll be responsible for guiding and developing a team of 8 Account Managers who focus on retaining and growing a diverse portfolio of small to mid-sized car dealerships.

Reports To: Head of Account Management

Contract Type: Permanent

Location: Richmond UK, Hybrid

Overview

This isn’t your average Sales Manager role, we’re looking for someone who thrives on driving performance, spotting growth opportunities, and inspiring a team to exceed expectations. You’ll shape and execute smart sales strategies, monitor key performance metrics, and work cross-functionally to hit commercial targets.

Responsibilities

• Lead, mentor, and motivate a team of account managers to achieve individual and team sales targets.
• Develop and implement strategies to retain and grow client accounts, ensuring customer satisfaction and loyalty.
• Analyse account performance metrics and develop action plans to address areas for improvement.
• Collaborate with cross-functional teams, including Sales, Marketing, and Product Development, to identify opportunities for upselling and cross-selling.
• Serve as the primary point of contact for escalated client issues, working to resolve issues in a timely and satisfactory manner.
• Monitor market trends and competitor activity to identify opportunities and potential threats.
• Prepare regular reports and presentations for senior management, providing updates on account performance, trends, and strategies.

Qualifications

• Analytical mindset, with the ability to analyse data and market trends to inform strategic decision-making.
• Prior experience in managing an Account Manager team is crucial, along with a demonstrated history of consistently meeting and surpassing revenue, retention targets, and KPIs.
• High capability of emotional intelligence, displaying strong leadership and team management skills, with the ability to motivate and develop team members.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
• Self motivated, driven and results oriented with a customer-centric approach and a clear commitment to delivering exceptional service, driving client satisfaction.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing circumstances and priorities.
• Proficiency in CRM systems and Microsoft Office Suite

At MOTORS, we’re fearlessly committed to helping car buyers and dealers save time, money, and energy. If you’re ready to challenge the status quo, give it your all, and come out smiling, you’ll fit right in. You can expect a fast pace, plenty of support and a commitment to work flexibility. Are you ready?

Perks & Benefits

We offer a supportive, flexible, and growth-focused workplace. At MOTORS you will have a healthy work-life balance, continuous learning, remote work options, and engaging challenges. Join us for a fulfilling career where your well-being is a priority.

Financial reward

• Competitive Pay
• Discretionary Bonus
• Pension Scheme (up to 9% Employer Contribution)
• Employee recognition scheme with great financial prizes

Work-life balance

• 25 days holiday per year growing with length of service
• Hybrid and UK Remote working depending on role
• Generous Family Friendly Leave
• Free counseling and support (for when you might need it)

Health & Insurance

• Private Healthcare Insurance
• Private Dental insurance cover & Cashback.
• Online private GP service.
• Generous sick pay support
• Life assurance policy (x4 Life Assurance)

Other

• Social & Inclusion Calendar - packed with events.
• Free food and beverage in our office locations

Diversity & Inclusion at MOTORS

We are on a mission to create a culture where all teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands. We know that a diverse and inclusive team drives creativity and makes both brands stronger. We’re committed to discovering new talent and employing people who reflect the nature of the society around us, so that when you join MOTORS you can be you!