Sales & F&I Manager - Customer Experience Champion

Group 1 Automotive; Warrington; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading automotive retailer is looking for a Business Manager in Warrington to drive sales and enhance customer experience. The role involves leading a sales team, ensuring compliance with regulations, and providing exceptional service. Candidates should have solid experience in finance and insurance solutions, strong supervisory skills, and a valid UK driving licence. This is a fantastic opportunity to join a company dedicated to providing outstanding experiences for customers and colleagues alike.

Benefits

33 days annual leave

Exclusive retail discounts

Discounts on cars and servicing

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Healthcare support

Paid volunteer day

Company share purchase plan

Employee referral rewards

Training and development opportunities

Life assurance options

Flexible working options

Qualifications

• Solid experience in offering finance and insurance solutions to customers.
• Proven expertise in supervising and managing the end-to-end sales process.
• Ability to deliver outstanding customer experiences with energy and professionalism.
• Adaptable approach to tailoring finance packages that meet customer needs.
• Demonstrated success in meeting deadlines and achieving targets.
• Highly organised with attention to detail.
• Must hold a valid UK driving licence.

Responsibilities

• Drive the sale of finance and insurance products to customers.
• Identify opportunities to increase profitability through upselling.
• Assist in developing sales strategies to boost revenue and retention.
• Ensure compliance with regulatory standards.
• Collaborate with Sales Executives to maintain customer satisfaction.
• Deliver exceptional customer service to foster loyalty.
• Maintain organised administration for a professional work environment.

Skills

Experience in finance and insurance solutions

Supervising sales processes

Outstanding customer experience delivery

Tailoring finance packages

Meeting deadlines and achieving targets

Communication and interpersonal skills

Organisational and multitasking skills

Valid UK driving licence

Job description

A leading automotive retailer is looking for a Business Manager in Warrington to drive sales and enhance customer experience. The role involves leading a sales team, ensuring compliance with regulations, and providing exceptional service. Candidates should have solid experience in finance and insurance solutions, strong supervisory skills, and a valid UK driving licence. This is a fantastic opportunity to join a company dedicated to providing outstanding experiences for customers and colleagues alike.