Sales Executive

Keepmoat Homes; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading homebuilder in Glasgow seeks a Sales Executive to enhance customer service and achieve sales targets. The role involves supporting customers through the buying process, maintaining customer contact, and coordinating with third parties. Ideal candidates will have sales experience and excellent communication skills, with a passion for customer satisfaction. Apply now to join a dynamic team in a rewarding position.

Qualifications

• Proven experience in a similar sales position.
• Strong initiative and drive.
• Collaborative with excellent communication skills.

Responsibilities

• Open and present the Sales Information Centre and Show Home.
• Support customers in person, by telephone, and email.
• Maintain customer updates on promotions and sales progress.

Skills

Customer service

Sales skills

Negotiation

Communication

Job description

Overview

Main Purpose of role

We have an exciting opportunity for a Sales Executive to join our Scotland region, this role will be based from our Northbridge development but will also involve covering other sites in the region when required. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight.

The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to.

The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner.

The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness.

Responsibilities

• Open the show home and organise the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness.
• Support customers through the buying process in person, by telephone and email.
• Maintain contact with customers through updates on promotions and progress on all aspects of build, sales and progression.
• Adhere to standard follow up procedures and respond to all complaints and issues from customers.
• Work with the Sales Manager to ensure targets are met, sales are closed, and deposits taken within set guidelines.
• Coordinate with third parties such as banks, solicitors and estate agents to progress each sale to completion in a timely manner.

Qualifications and Skills

We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture.

Education and Qualifications

If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact [e-mail]