Sales Executive

Marshall Motor Group; Canterbury; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading automotive retail group in Canterbury is seeking an experienced salesperson to provide high-quality service for customers. You will be responsible for guiding customers through their purchasing journey, ensuring excellent customer outcomes, and achieving sales targets in finance and insurance. If you have a proactive attitude and a keen interest in the motor industry, this could be the perfect role for you.

Benefits

25 days annual leave plus bank holidays

Life assurance

Pension scheme

Wellbeing support

Employee discount scheme

Qualifications

• Experienced salesperson with a desire to support customers.
• Ability to work in a target-driven environment.
• Interest in the motor industry.

Responsibilities

• Ensure customers receive good outcomes from every interaction.
• Respond to queries for new and used vehicle sales.
• Guide customers through their purchase for outstanding service.
• Achieve individual sales targets relating to finance and insurance products.

Skills

Customer service excellence

Sales process understanding

Proactive attitude

Rapport building

Job description

Benefits

Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme. Bonus scheme: based on sales of new and used vehicles.

Who we are

Marshall Motor Group was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK's 7th largest motor retail group (AM100 11/24). We operate 130+ car, van, truck and bike franchise stores across the UK. Our vision is to be the UK's premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice. We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.

The role

A fantastic opportunity for an experienced salesperson to join one of our popular franchises where you can assist in providing a high-quality service for our customers, representing both Marshall Motor Group and one of our leading brands in this sales role. You will ultimately be responsible for the end-to-end customer experience, converting interactions into vehicle, finance, and insurance sales. We will provide you with sales process, FCA and compliance training through our Sales Orientation course and specific manufacturer's training, so your knowledge is always up to date to best support your customers.

Who you are

• An experienced salesperson with a desire to continue, or start, their career in the motor industry
• Have a passionate and proactive attitude to support customers and provide the right options for them through their purchasing journey
• You will build rapport with customers easily and enjoy working in a target driven environment focused on good customer outcomes
• Have a keen interest in the motor industry and a desire for a successful sales career

What you'll do

• Ensure customers receive good outcomes from every interaction they have with you
• Respond to queries from new and existing customers relating to new and used vehicle sales
• Guide customers through their purchase, providing outstanding customer service as the face of both Marshall and the vehicle brand
• Achieve individual sales targets by fully exploring and satisfying customer needs for finance and insurance products and optional extras
• Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing
• Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates
• Manage the vehicle handover process, ensuring compliance with the process
• Adhere to Marshall and industry regulations relating to the sale of vehicles, finance and insurance