Sales Engineer

PortSwigger; Knutsford; On-site; GBP 40,000 - 60,000; Full time

Job summary

PortSwigger is seeking a dynamic Sales Engineer to bridge technology and customer engagement. This role involves providing expert guidance, managing proof-of-concept engagements, and ensuring smooth transitions from sales to customer success. The ideal candidate will have a strong grasp of web security, excellent problem-solving skills, and a passion for helping customers succeed.

Benefits

High-autonomy work environment

Opportunities for professional development

Collaborative and inclusive workplace

Qualifications

• 2–5 years in technical sales or solutions consulting.
• Strong customer-facing skills and ability to communicate technical concepts.
• Experience with CI/CD pipelines and secure software development.

Responsibilities

• Provide technical guidance and manage proof-of-concept engagements.
• Deliver technical demonstrations and address complex customer queries.
• Collaborate with sales and product teams to enhance customer experience.

Skills

Web Security

Problem Solving

Communication

Collaboration

Job description

We are seeking a dynamic Sales Engineer who thrives at the intersection of technology and customer engagement. This role is critical in helping prospective customers understand the value of PortSwigger's solutions by providing expert technical guidance, managing proof-of-concept (PoC) engagements, and ensuring a smooth transition from sales to success.

You’ll work closely with sales, product, and customer teams to deliver outstanding technical demonstrations, address complex queries, and provide insights that shape the future of our products. If you're passionate about web security, enjoy problem-solving, and excel at building relationships, we’d love to hear from you.

About You

• You're deeply technical, with a strong grasp of web security and how enterprises secure their apps. You love solving complex problems—but even more, you love helping others solve them.
• Collaboration is your thing. Whether it’s working with customers, teammates, or bouncing ideas off the community, you thrive in a high-performance team and love helping the team win.
• You love getting stuck into complex problems, and love nothing more than helping customers succeed by solving them.
• You are a communication chameleon, and are well versed at adapting your style to talk to a variety of audiences.
• You’re always learning, experimenting, and sharing—probably picking up a new skill just last week.

• You believe in keeping things simple, cutting through the noise, and making technical complexity feel effortless.

Technical Expertise

• Strong domain knowledge, with a passion for becoming a subject matter expert in PortSwigger’s solutions.
• Ability to run technical demos, lead PoC engagements, and communicate the technical value of our products to different stakeholders.
• Technical versatility, including a strong understanding of CI/CD pipelines, automation tools, and secure software development principles.

Problem-Solving & Adaptability

• Ability to troubleshoot and resolve technical challenges, ensuring smooth customer experience.
• Proactively seeks customer feedback and relays structured insights to product teams to improve user experience.
• Able to tailor engagements to different customer personas, ensuring relevance and value in every interaction.

Collaboration & Communication

• Strong customer-facing skills, including clear communication, empathy, and problem-solving to convey technical concepts effectively.
• Works closely with sales teams to develop pre-sales strategies that align with customer needs and deal sizes.
• Supports internal teams by training sales representatives on product features and technical aspects.
• Thrives in high-performance group environments, supporting others and fostering a culture of teamwork.
• Expectation management is key—you know how to set realistic timelines and deliverables, ensuring customers and internal teams are aligned.

Desired Experience

• 2–5 years of experience in a technical sales, solutions consulting, or pre-sales engineering role.
• Experience in roles such as Solutions Architect, Technical Account Manager (TAM), Technical Solutions Consultant, or Technical Support is highly desirable.
• Experience working with on-premise and hybrid software environments.
• Experience in communicating complex technical topics to both technical and non-technical stakeholders.
• Experience in delivering effective sales enablement improvements; creating and delivering training, improving workflows, and creating reusable resources such as PoC templates, demo scripts, and technical videos.
• Experience with low-touch onboarding approaches to ensure smooth customer transitions with minimal intervention.

Why Join PortSwigger?

At PortSwigger, we are a team of passionate individuals who believe in creating extraordinary outcomes for our customers and colleagues. Our culture is our superpower—we prioritize trust, autonomy, and continuous learning.

• We provide a high-autonomy, high-trust environment where you can drive your own professional and personal development.
• You’ll have the opportunity to work with a best-in-class product and directly impact customers' success.
• We foster a collaborative and inclusive workplace, where ideas and innovation thrive.
• Learn more about what makes PortSwigger unique through our blog, LinkedIn company page, and Twitter.

Join us and help secure the web—one customer at a time.