Sales Development Representative (German Speaking)

Medallia, Inc; Camden Town; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading Experience Management company in Camden Town is seeking a Sales Development Representative. The role focuses on building new sales opportunities through engagement with executives at top companies. Candidates should have 9+ months of outbound prospecting experience and fluency in German. This position offers a chance to work within a dynamic and innovative team committed to exceptional customer experiences.

Qualifications

• 9+ months outbound prospecting experience.
• Proficiency in an additional language such as Italian, Spanish, or French is a big plus.
• Experience in a SaaS or IT company.

Responsibilities

• Engage with executives at top companies.
• Develop expertise in Customer Experience Management.
• Research and understand client needs to effectively communicate value.

Skills

Outbound prospecting experience

Fluency in German

Strong written and oral communication

Client-facing experience

Tools

Salesforce.com

Job description

Overview

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together.

The Role

As a Sales Development Representative, you will be responsible for engaging with executives at some of the best companies in the world. You will build the foundation for Medallia's future success by driving new sales opportunities through innovative campaigns and events.

Responsibilities

• Develop subject matter expertise in Customer Experience Management to best support and coach our customers and prospects (including, completing all training certifications provided by Medallia)
• Build key relationships and collaborate with field sales representatives on their respective territory accounts in the region to continuously generate new pipeline through account research, strategy, and outreach
• Establish rapport and build strong relationships with all levels of stakeholders, including senior executives (VPs, SVPs, EVPs)
• Research and understand the needs of our clients, prospects, and customers, and effectively communicate Medallia's value proposition
• Own documentation with our prospects, including capturing use cases, lead scores, purchase timeframes, and next steps
• Prioritize opportunities and mobilize the appropriate internal resources to help accelerate our sales cycles
• Partner with Marketing on driving attendance to events, tradeshows, webinars, and conferences
• Generate, retain, and engage a high volume of new leads in a timely manner
• Manage and appropriately forecast your leads using Salesforce.com
• Fluency in German is required
• Experience in a client-facing role working in sales, business development, account manager or a related field

Qualifications

• 9+ months outbound prospecting experience
• Proficency in an additional language such as Italian, Spanish, or French is a big plus
• Experience in a SaaS or IT company
• Strong written and oral communication
• Excited and passionate about learning customer experience management and discovering where customers are in their journey
• Ability to engage with customers and prospects at every level of the organization - from the frontline to the C-Suite