Sales Coordinator

Berkeley Resourcing Limted; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global engineering organization is seeking a proactive Sales Coordinator to join their Industrial Sales team. The role involves handling customer enquiries and coordinating delivery, ensuring outstanding service is provided. Candidates should have experience in customer-facing roles, ideally within industrial manufacturing, and be proficient in SAP. Strong communication skills and technical understanding are essential for success in this collaborative environment. Join a respected team committed to continuous improvement and employee empowerment.

Benefits

Friendly and collaborative team

Skill development opportunities

Empowered working environment

Qualifications

• At least 2 years in a customer-facing support or sales role.
• Experience working in an international business environment.
• Strong problem-solving capabilities.

Responsibilities

• Act as the primary point of contact for customer enquiries, quotes, and orders.
• Coordinate customer requests involving technical, commercial, or quality-related topics.
• Maintain accurate documentation and business records.

Skills

Customer-facing support experience

Technical understanding

SAP proficiency

Good numeracy skills

Microsoft Office applications

Tools

SAP

Job description

Location: UK

Sales Coordinator – Industrial Technology / Engineering Sector

About the Company

Join a well-established global engineering and manufacturing organisation recognised for delivering high-quality connectivity and communication solutions. Operating across sectors such as industrial automation, transportation, communications, defence and energy, the company employs several thousand people worldwide and has a strong reputation for technical excellence and customer-focused innovation.

With international production locations and sales offices across Europe, Asia and the Americas, the business works closely with OEMs, system integrators and technology providers to deliver reliable, high-performance connectivity products used in demanding industrial environments.

About the Role

We are looking for a proactive Sales Coordinator to join our Industrial Sales team. You will play a key part in ensuring customers receive outstanding service—from enquiry handling and quotations to order management and delivery coordination.

This position is ideal for someone who enjoys working collaboratively, has strong communication skills, and thrives in a fast-moving environment supporting both customers and internal teams.

Key Responsibilities

• Act as the primary point of contact for customer enquiries, quotes and orders, ensuring responses within 24 hours.
• Coordinate customer requests involving technical, commercial or quality-related topics.
• Work closely with international colleagues across Sales, Engineering, Supply Chain and Finance to ensure excellent service delivery.
• Understand customer requirements, forecasts and upcoming project demands.
• Maintain accurate documentation and business records.
• Follow up on actions flowing from internal teams and ensure issues are resolved efficiently.
• Support continuous improvement initiatives, helping reduce errors and improve service consistency.
• Ensure all processes follow company standards and procedural guidelines.
• Perform additional tasks as reasonably requested by the line manager.

Skills & Experience

Essential:

• Experience working in an international business environment, ideally within industrial manufacturing.
• At least 2 years in a customer-facing support or sales role.
• Experience using SAP.
• Strong technical understanding.
• Good numeracy and solid grasp of supply chain and planning principles.
• Confident with Microsoft Office applications.

Personal Qualities:

• A strong team player with a positive, open-minded approach.
• Customer-focused with excellent communication skills.
• Organised, proactive and able to manage multiple tasks.
• Strong problem-solving capability and attention to detail.

Why Join?

• Work within a friendly and collaborative team in a highly respected global engineering group.
• Develop your skills through daily interaction with technical teams, customers and international colleagues.
• Be part of a company that values continuous improvement and empowers employees to take initiative.