Sales Coordinator

Spider Web Recruitment Ltd; Ipswich; Hybrid; GBP 29,000 - 33,000; Full time

Job summary

A leading recruitment agency is looking for an experienced Sales Coordinator to support the sales team in Bury St Edmunds, Suffolk. The ideal candidate will have at least 2 years of B2B sales experience and excellent organisational skills. You will handle customer enquiries, process orders, and provide support to ensure service levels exceed expectations. This full-time role offers a competitive salary of £29,000 - £33,000 per annum and benefits such as 25 days annual leave and a pension scheme.

Benefits

Competitive salary

25 days annual leave

Company pension scheme

Free on-site parking

Health & wellbeing programme

Flexible working options

Qualifications

• Minimum of 2 years’ experience in a B2B sales-aligned role.
• Strong understanding of the sales process.
• Adaptable to changing workloads and deadlines.

Responsibilities

• Manage customer enquiries and orders.
• Provide accurate updates on orders and customer requirements.
• Generate quotes and maintain accurate records.

Skills

Organisational skills

Communication skills

Commercial mindset

IT proficiency

Tools

CRM system

Job description

Sales Coordinator – Spider is advertising on behalf of our client who is looking for an experienced Sales Coordinator to join their team on a full‑time, permanent basis, working hybrid 3 days a week in Bury St Edmunds, Suffolk.

Why them:

Our client is a market leader in the design and manufacture of high‑quality geotechnical sensors. With a strong reputation for innovation and reliability, they provide solutions that help engineers, contractors, and clients monitor and manage geotechnical projects with confidence.

Company benefits include:

• Competitive Salary: On offer is a competitive salary of £29,000 - £33,000 per annum
• Holiday: 25 days annual leave plus bank holidays
• Pension: company pension scheme available
• Additional: canteen with free food, Cycle to Work scheme, free on‑site parking, health & wellbeing programme, sick pay, and flexible working / work from home options.

About the role:

As a Sales Coordinator, you will support the sales team by managing customer enquiries and orders, ensuring that service levels exceed expectations. This role requires excellent organisational skills, strong communication, and a commercial mindset to provide accurate updates and support both customers and internal teams throughout the sales process. Working hours for this role will be Monday – Friday 8:30am – 5pm.

Day‑to‑day duties will include:

• Positively represent the company and respond professionally to customer and stakeholder enquiries via phone and email.
• Liaise with internal teams to provide accurate updates on orders, lead times, and customer requirements.
• Generate quotes, raise proforma invoices, process orders, and maintain accurate records in the CRM system.
• Support Technical Sales Engineers with administrative tasks, workflow, and ensure product knowledge is up to date.
• Identify potential issues, propose solutions, elevate where needed, and follow company procedures while suggesting improvements.

About you:

As a Sales Coordinator, you will have a minimum of 2 years’ experience in a B2B sales‑aligned role and a strong understanding of the sales process. You are highly organised, able to prioritise tasks, and work effectively under pressure. Clear communication, attention to detail, and a practical approach to problem‑solving are essential. You will be confident using IT systems, working independently, and supporting a team. You should be adaptable to changing workloads and deadlines, commercially aware, and customer focused. A calm, friendly, and professional approach is required at all times.

If you have the relevant skills and experience for the Sales Coordinator position, please apply by forwarding an up‑to‑date CV as soon as possible. We look forward to hearing from you.

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