Sales Associate iv - ce UK Bicester (8 Hours)

COACH; Bicester; On-site; GBP 18,000 - 25,000; Full time

Job summary

A luxury accessories brand is seeking a Sales Associate in Bicester to achieve sales and productivity goals. The ideal candidate will have experience in retail, exhibit strong sales behaviors, and provide exceptional customer service. Responsibilities include representing the brand, meeting sales targets, and ensuring customer satisfaction in a dynamic environment.

Qualifications

• Very good English proficiency is essential.
• Previous experience in a retail service environment is essential.
• Ability to communicate effectively with customers and staff.

Responsibilities

• Meet personal sales and productivity goals.
• Deliver service that exceeds customer expectations.
• Act as a brand ambassador and represent Coach.

Skills

Sales behaviour modeling

Customer service

Communication skills

Teamwork

Productivity understanding

Job description

Overview

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.

Primary Purpose

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded.

Profile

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers' needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and supports management decisions;
• Demonstrate professional ethics.

Further requirements

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor.