Sales Associate

Torrid; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading retail company is seeking a Sales Associate to enhance customer connections and promote a welcoming shopping environment in their Edinburgh store. The position requires a passion for fashion and the ability to multitask in a fast-paced setting. With competitive benefits including a significant employee discount and 401K, this role is perfect for individuals looking to advance their retail career.

Benefits

50% Associate discount

Monthly discount coupon

Mental health resources

Sick time

401K with company match

Employee Stock Purchase Program

Tuition reimbursement

Qualifications

• Previous sales or customer service experience is a plus.
• Ability to multitask in a fast-paced environment.
• Fashion-focused and knowledgeable about current trends.

Responsibilities

• Provide an amazing shopping experience to encourage customer loyalty.
• Perform register functions and drive add-on sales.
• Cover the sales floor and maintain visual standards.

Skills

Customer Service

Multitasking

Sales

Fashion Knowledge

Job description

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At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive, and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development, and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for, and confident.

What You’ll Do:

• Provide an amazing shopping experience that will encourage positive customer connections and loyalty
• Perform register functions while using your sales, promotion, and product knowledge to drive add-on sales
• Ability to work a flexible schedule inclusive of holidays, nights, and weekends
• Cover the sales floor and help ensure all visual standards are met
• Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop

What You’ll Need:

• Previous sales or customer service experience is a plus
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Fashion-focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation):

• Able to stand and walk around during scheduled hours
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What You’ll Get:

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with company match, Employee Stock Purchase Program (ESPP), tuition reimbursement
• *Sick time benefit available where legally required