Sales Assistant - Gardening & Seasonal

Creative Gardens (NI) Limited; Ballyclare; On-site; GBP 18,000 - 24,000; Full time

Job summary

A Northern Ireland garden centre is seeking a Sales Assistant focused on delivering exceptional customer service and maintaining high standards. The role includes providing product knowledge, merchandising, driving for deliveries, and ensuring storage areas are organized. Candidates should have retail experience, a customer-facing background, and a driver's license. This position requires availability on a rota basis, including Saturdays, and offers training for certain tasks.

Qualifications

• Previous experience in a retail environment is essential.
• Must have experience in a customer-facing role.
• Willingness to undertake manual handling training.

Responsibilities

• Provide exceptional service to customers in the centre.
• Acquire product knowledge and assist customers.
• Merchandise and replenish stock in the department.
• Drive van to deliver customer purchases.
• Maintain storage areas according to company standards.
• Offload deliveries and build furniture as required.

Skills

Customer service skills

Product knowledge

Experience in retail

Drivers license

EPOS/POS knowledge

Job description

The Sales Assistant will report to the Assistant Manager (Gardening & Seasonal) & work across the Gardening & Seasonal dept within the centre, providing assistance and support to both customers and colleagues, ensuring great service is delivered and the centre's high standards area maintained.

Responsibilities

• Providing exceptional service to customers in the centre, to deliver upon our reputation for quality.
• Acquiring product knowledge and attending relevant training as required, utilising such knowledge to provide recommendations and help customers find the best product for their needs.
• Merchandising & replenishment of all stock in the Gardening & Seasonal Dept.
• Van driving, delivering customers items purchased in store and online
• Assisting in the storage areas, ensuring they are kept clean, tidy, organised and safe at all times, in line with company standards
• Offloading deliveries, including using pallet trucks and forklift to assist with incoming deliveries (training will be provided).
• Building furniture and BBQ’s and seasonal displays as required.
• Perform any other duties as may reasonably be required from time-to-time.

Skills and Qualifications

• Previous experience of working within a similar retail environment.
• Experience of working within a customer facing role.
• Able to undertake the following training - manual handling, pallet truck & forklift.
• Must be available to work on a rota basis, including every Saturday.
• Drivers licence.
• Experience of using EPOS/ POS (electronic point of Sale Systems) such as Opsuite.

Area: All of Northern Ireland
Closing date: 09 Jan 2026

Area: All of Northern Ireland
Closing date: 16 Jan 2026