Sales Assistant

Jollyes The Pet People; East Cambridgeshire; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK pet retailer is looking for a Sales Assistant in Peterborough. This role involves providing excellent customer service and upholding store standards. Ideal candidates should have customer-facing experience, a hands-on attitude towards pets, and a flexible schedule for evening and weekend shifts. The position offers competitive pay, benefits, and opportunities for career progression.

Benefits

Pay range £8.18 - £12.21 per hour

Bonus potential up to £1000 p.a.

Discounts on Jollyes products

Legal & General workplace pension

Free colleague uniform

Additional paid leave options

Learning & Development opportunities

Qualifications

• Experience in a similar customer-facing environment preferred.
• Ability to interact with pets and people.
• Highest levels of customer service.

Responsibilities

• Help store colleagues provide friendly customer service.
• Uphold store standards and promotions.
• Be an ambassador for the brand values.

Skills

Customer service

Interpersonal skills

Flexibility

Job description

Overview

Retail Sales Assistant - Jollyes The Pet People - Peterborough. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes.

Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Peterborough store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (<£250m t/o) by Retail Week and included in the Sunday Times 'Best Places to Work' list.

Responsibilities

Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.

• Help store colleagues to maximise potential by providing helpful and friendly customer service.
• Uphold store standards with available stock and clean, tidy presentation.
• Promote responsible pet ownership.
• Be an ambassador for the Jollyes brand and share values: Genuine, Wise, Focused, Eager, Together.
• Flexible to cover shifts including evenings and weekends (over 7 days).
• Part-time, permanent position – 8 hours per week.

Qualifications

• Experience in a similar, customer facing environment preferred.
• A hands-on approach and ability to interact with pets and people.
• Highest levels of customer service and willingness to uphold brand values.
• Flexible to work evenings/weekends as opening hours require.

Benefits

• £8.18 - £12.21 per hour with bonus potential up to £1000 p.a. (terms apply).
• iTrent financial wellbeing package with Wagestream access and discounts.
• Retail Trust membership for counselling, wellbeing and financial support.
• Discounts: up to 30% off Jollyes branded products (20% off other brands in store) and discounts on grooming and pet clinics.
• Legal & General workplace pension (EE 3%, ER 5%).
• Free colleague uniform and on-site parking.
• Additional paid leave for wedding, new pet, and birthday.
• Enhanced Maternity/Paternity leave options (pro rata for part-time).
• Top Dog Award scheme with recognitions and perks.
• Buy/Sell holiday scheme (sell up to 5 days, or buy extra).
• Cycle2Work scheme with savings on bikes and accessories.
• Care concierge for carers, health coaching, and access to wellbeing resources.
• Discounted membership for David Lloyd Clubs.
• Learning & Development for progression into specialist or leadership roles.

* = Pro rata for part-time colleagues

About Jollyes The Pet People

Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of Retail Week Best Retailer 2024 (under £250m t/o) and listed in the Sunday Times Best Places to Work. Accredited by RestLess as an age-inclusive employer; accredited to the Pet Sustainability Coalition.

How to Apply

If you're keen to develop your retail career and benefit from progression as we grow, click the apply button today and join our pack as a Jollyes Sales Assistant!