SACM Lead: IT Asset, CMDB & Data Insights

Deliveroo; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading food delivery service is seeking a Software Asset & Configuration Management Lead to strategize and lead on IT Asset Management, CMDB, APM, and Data Insights. This hybrid role involves setting long-term success visions, collaborating with senior stakeholders, and driving automation. Ideal candidates will have over 10 years of relevant ITIL experience, strong leadership skills, and an ability to build data insights. Join a dynamic team at the forefront of transforming how customers eat and shop.

Benefits

Healthcare benefits

Parental leave

Generous annual leave allowances

Qualifications

• 10+ years of experience in the ITIL Domains of CMDB and ITAM.
• Experienced in ServiceNow and CSDM, with automation skills.
• Strong team-building and engagement capabilities.

Responsibilities

• Set strategy and vision for IT Asset Management, CMDB, APM & Data Insights.
• Provide leadership and drive engagement across teams.
• Act as an escalation point for complex issues.

Skills

ITIL Domains experience

ServiceNow expertise

Building automation processes

Team leadership

Stakeholder management

Data insight building

Tools

Dashboard tooling

Job description

A leading food delivery service is seeking a Software Asset & Configuration Management Lead to strategize and lead on IT Asset Management, CMDB, APM, and Data Insights. This hybrid role involves setting long-term success visions, collaborating with senior stakeholders, and driving automation. Ideal candidates will have over 10 years of relevant ITIL experience, strong leadership skills, and an ability to build data insights. Join a dynamic team at the forefront of transforming how customers eat and shop.