Roadside Rescue Mechanic - Royston

The Automobile Association; Wendy; Remote; GBP 31,000 - 38,000; Full time

Job summary

A leading motoring organization in the UK is looking for a Roadside Rescue Mechanic. You will provide roadside assistance, utilizing your mechanical skills to solve vehicle issues while ensuring customer satisfaction. Ideal candidates have an NVQ3 in Vehicle Maintenance and must be able to work shifts. Enjoy competitive pay and excellent benefits, including free breakdown cover from day one and extensive training opportunities.

Benefits

Competitive salary

Location allowance

23 days holidays

Up to 7% company pension contribution

Free breakdown cover

Employee Assistance Programme

Qualifications

• Full driving license with 6 points or less required.
• Ability to work shifts including evenings, weekends, and holidays.
• Relevant experience in vehicle maintenance is essential.

Responsibilities

• Provide roadside assistance as a friendly face for members.
• Use technical expertise to solve vehicle issues efficiently.
• Communicate effectively with customers and explain repairs.

Skills

Communication skills

Problem-solving skills

Self-motivation

Education

NVQ3 in Vehicle Maintenance and Repair

Job description

Roadside Rescue Mechanic - Royston

THE AA
UK
Full time
REMOTE

Company Description/ Business Unit

Push for better, join the AA.

As our Roadside Rescue Mechanic, you'll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we'll go the extra mile for you, with training, support and opportunities for development.

Base Salary: £37,152 plus £3,598 location allowance

The base salary is achieved on a working week on average of 40 hours.

Top performers can earn upwards of OTE £60,000!

Eligibility for Location allowance is based on your home postcode

• Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign on locations also available for discussion
• Each year, choose your standby hours preferences to suit your lifestyle and work life balance
• Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
• Free breakdown cover from day one
• 23 days holidays (increases with service)
• Up to 7% company pension contribution
• A famous brand that our customers love with industry leading training
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

This is the job

More importantly you'll be the friendly face of the UK's largest motoring organisation. To our members, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again, forging confidence for drivers now and for the future.

What will I be doing?

You'll be:

• A communicator: You are our master of diagnostics and fundamental in delighting your customers! You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
• A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
• A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that's fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day

What do I need?

You'll need:

• NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
• It's essential that you have a full category B driving licence, with 6 points or less
• To be happy working shifts, which could include evenings, weekends and Bank Holidays

Additional information

For more information on our full benefits package, including discounted home and motor insurance, take a look at our website.

As a valued team member, you'll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you're looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you're looking for.

Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

Ready for anything? Apply Today

Note: This description reflects the job posting as provided and focuses on responsibilities, qualifications and benefits.