Roadside Patrol Team Lead - Flexible Hours & EV Car Scheme

Direct Line Group; Southampton; Hybrid; GBP 44,000 - 52,000; Full time

Job summary

A leading insurance provider in the United Kingdom is seeking a Team Leader for roadside patrol duties. This permanent role in Southampton offers a £42,000 base salary plus OTE. Responsibilities include managing a patrol team, ensuring customer satisfaction through efficient vehicle repairs, and achieving performance metrics. Applicants should have experience in the vehicle repair industry and be over 21. The role offers benefits including a 9% pension and employee discounts.

Benefits

9% employer contributed pension

50% off insurance plus free breakdown cover

Health and Dental insurance options

EV car scheme

Generous holidays

Employee discounts

Qualifications

• Minimum age of 21 for insurance purposes.
• Ability to manage and develop a team effectively.
• Translate business strategy into actionable goals.
• Develop relationships across teams.

Responsibilities

• Attend and repair vehicles within deadlines.
• Manage performance of Roadside Technicians.
• Drive performance metrics across the team.
• Oversee vehicle maintenance of the patrol fleet.

Skills

Experience in vehicle repair industry

Effective coaching skills

Collaboration abilities

Awareness of Risk and Governance policies

Education

Level 3 or equivalent

Job description

A leading insurance provider in the United Kingdom is seeking a Team Leader for roadside patrol duties. This permanent role in Southampton offers a £42,000 base salary plus OTE. Responsibilities include managing a patrol team, ensuring customer satisfaction through efficient vehicle repairs, and achieving performance metrics. Applicants should have experience in the vehicle repair industry and be over 21. The role offers benefits including a 9% pension and employee discounts.