Road Freight Commercial Manager

WR Logistics; Tamworth; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A growing freight forwarding business in Tamworth seeks a Road Freight Commercial Manager to oversee operations and lead a team. You will be responsible for both import and export functions, managing supplier relationships and driving operational performance. The ideal candidate will have extensive experience in road freight, strong leadership skills, and a commercially focused mindset. The position offers a competitive salary, annual bonus, and hybrid working options with 24 days holiday plus bank holidays.

Benefits

Competitive salary

Annual bonus scheme

24 days holiday plus bank holidays

Opportunity for career growth

Collaborative office environment

Qualifications

• Proven experience in road freight operations (European & domestic).
• Strong end-to-end knowledge of road freight processes (import & export).
• A background in commercial sales and/or procurement is essential.

Responsibilities

• Full commercial ownership of the road freight department (European & domestic).
• Manage two Road Freight Operators, supporting their performance.
• Act as the escalation point for operational and supplier issues.

Skills

Road freight operations

Commercial sales

Procurement

Stakeholder management

Communication

Job description

Road Freight Commercial Manager

Location: Tamworth

Salary: £45,000 - £55,000

Working Pattern: Hybrid (1 day WFH)

Holiday: 24 days + bank holidays

An exciting opportunity has arisen for an experienced Road Freight Commercial Manager to join a well-established and growing freight forwarding business based in Tamworth. This is a key commercial leadership role within a dynamic, multi-modal operation handling air, sea and road freight, with a strong focus on European and domestic road freight.

What's on Offer

• Competitive salary of £45,000 - £50,000
• Annual bonus scheme made up of: Personal performance, UK business performance, Global business performance
• 24 days holiday plus bank holidays
• Hybrid working – 1 day from home after successful probation
• Opportunity to join a growing business with long-term career prospects
• A collaborative office environment within a 15-person multi-modal team

The Role

Reporting into senior management, you will take full ownership of the road freight commercial function, overseeing both import and export operations. You will be responsible for managing and supporting two Road Freight Operators, acting as the escalation point for operational issues, and ensuring best‑in‑class service delivery to customers.

This is a hands‑on role that blends commercial strategy, sales, procurement, and operational leadership, making it ideal for someone who understands road freight from start to finish and enjoys driving both revenue and performance.

Key Responsibilities

• Full commercial ownership of the road freight department (European & domestic)
• Line management of two Road Freight Operators, including performance support and development
• Acting as the senior escalation point for operational, customer, and supplier issues
• Managing supplier procurement, rate negotiations, and commercial agreements
• Supporting and developing new and existing business through sales and commercial activity
• Ensuring operational processes run smoothly from booking through to final delivery
• Collaboration with the wider office team (across air, road, and sea)
• Driving service quality, margin performance, and customer satisfaction

About You

• Proven experience in road freight operations (European & domestic)
• Strong end‑to‑end knowledge of road freight processes (import & export)
• A background in commercial sales and/or procurement (essential)
• Previous experience in a supervisory or management role
• The confidence to handle escalations and high‑pressure situations
• Excellent communication and stakeholder management skills
• A commercially minded approach with a focus on growth and performance

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.