Reward Program Manager

Monzo; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial technology company in the UK seeks a Reward Program Manager to shape its Reward infrastructure. This role involves leading annual Reward programs, managing stakeholders, and establishing governance for compensation programs. Ideal candidates will have experience in a fast-paced environment and proven leadership abilities. Flexible salary and learning budget offered.

Benefits

Flexible salary and stock options

Flexible working hours

£1,000 annual learning budget

Work from home support

Qualifications

• Experience in a fast-paced, scaling environment.
• Proven expertise in project governance and milestone tracking.
• Track record of driving accountability across teams.

Responsibilities

• Lead execution of annual Reward programs.
• Communicate compensation concepts and manage stakeholder expectations.
• Design communication strategies for reward principles and policies.
• Establish governance models for compensation programs.

Skills

Experience designing and managing Reward programs

Leadership of cross-functional Reward projects

Exceptional organizational skills

Effective communication skills

Experience coordinating with external partners

Job description

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products – we want to solve problems and change lives through Monzo ❤️

We’re looking for a highly organized Reward Program Manager to join us on a 12‑month FTC. You’ll be instrumental in shaping the future of our Reward infrastructure, ensuring our programs are executed flawlessly, are built to scale, and are driven by clear governance.

Monzo is growing quickly, and we need our Reward framework to reflect that ambition. This is a high‑impact role focused on the complete end‑to‑end management and delivery of our key programs.

Responsibilities

• Lead the end‑to‑end execution of Monzo’s core annual Reward programs, including the Annual Review Cycle, Global Benchmarking, and Job Architecture implementation.
• Communicate complex compensation concepts and changes, engaging managers and proactively managing stakeholder expectations. Act as the main coordinator for external partners and internal stakeholders.
• Design and execute comprehensive communication strategies to clearly communicate complex reward principles, policies, and changes across all levels of the business. Serve as the key liaison between the Reward team and the wider People Collective.
• Establish and maintain robust governance models for all compensation programs, ensuring internal consistency and compliance with external regulations.

Qualifications

• Experience designing, managing, and delivering end‑to‑end Reward programs (including Annual Review, Benchmarking, and Job Architecture) in a fast‑paced, scaling environment.
• Proven expertise in leading complex, cross‑functional Reward projects with a focus on project governance, milestone tracking, and flawless execution.
• Exceptional organizational skills, with a track record of implementing structure and driving accountability across diverse teams.
• Highly developed written and verbal communication skills, with a proven ability to simplify and communicate complex data and policies for all audiences.
• Experience coordinating with external partners (e.g., data providers, consultants) and translating their input into internal delivery plans.

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

What’s in it for you

• 💰 Flexible base salary, depending on experience plus stock options.
• ⏰ Flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• 📚 £1,000 learning budget each year for books, training courses, and conferences.
• 🏡 Work from home; all employees receive Macbooks and fully remote workers receive extra support for work‑from‑home setup.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report, and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage 😊