Reuse Shop / Site Operative

SUEZ; Walsall; On-site; GBP 20,000 - 25,000; Full time

Job summary

A waste management company in Walsall is looking for a shop operative to manage a re-use shop. The role involves merchandising, cash handling, and ensuring customer satisfaction. Candidates should have a passion for sustainability and prior retail experience. You'll work flexibly, including weekends. Join us to be part of a team driving positive environmental change.

Qualifications

• Prior retail experience and enthusiasm for customer service.
• Ability to maintain stock and merchandising.
• Experience with cash handling and sales processes.

Responsibilities

• Run daily operations of the re-use shop effectively.
• Stock and manage merchandise to ensure customer satisfaction.
• Handle cash register operations, including cash reconciliation.

Skills

Passion for the environment

Retail experience

Customer service skills

Teamwork

Job description

What will I be doing?

Through our waste contract with Walsall SUEZ has made a commitment to set up re-use shops on our Household Waste Recycling Centres (HWRC's) to resell donated items.

As a shop operative you will be in charge of the daily running of our re-use shop, based at Middlemore Lane, HWRC, liaising with the re-use manager to make sure the shop is fully stocked and that everything is properly stored or made ready for sale.

This will involve you:

• Merchandising stock, organising, preparing, pricing and presenting donations for sale, to increase sales and ensure customer satisfaction.
• Manage stock and communicate to the re-use manager what stock the shop needs delivering.
• Operate the cash register, counting / reconciling cash and credit card receipts, processing returns and refunds.
• Ensure goods are sold at appropriate value and all rejected items are disposed of appropriately.
• Make certain that collections and deliveries are arranged in an efficient and cost-effective manner.
• Maintain the security of the shop premises, stock and cash.
• You’ll be expected to promote the values of the shop and the charitable nature of the re-use scheme.
• At the same time as providing excellent customer experience to encourage repeat custom and the smooth and profitable running of the shop.

What are the requirements?

• You will be passionate about the environment and in particular this re-use project, with prior retail experience and a real enthusiasm for providing excellent customer service.
• Either you will have knowledge of recycling and upcycling, or willing to rapidly develop it, but you should have an understanding of maintaining stock, merchandising and the ability to handle financial aspects of retail, along with:
• A flexible attitude to work as shift work and weekend work will be required.
• The confidence to initially work alone in the re-use shop (until volunteers are recruited).
• Excellent teamwork skills as you will also work closely with site staff on the HWRCs.
• While mainly a re-use shop role when not required in the re-use shop you will be a part of the site operative team at the HWRC.

Who we are

Here at SUEZ we pride ourselves on driving a greater and greener change through innovation and sustainability. We’re passionate about the environment and believe in protecting our world and the people in it! We’re looking a hard-working, positive person to join us where you’ll be a part of a close-knit team and at the forefront of our business.

If you think you’d be a good fit for the role and want to find out more – please apply as we’d love to talk to you!

*** No agencies please ***