Retail Supervisor

Toolstation; Old Woking; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading retail company is seeking a Retail Supervisor in Walton on Thames. This role involves supporting the Store Manager, providing excellent customer service, and maintaining branch standards. The ideal candidate should have a passion for teamwork and a positive attitude. The position offers 22 days of holiday, a bonus scheme, and comprehensive training and development opportunities.

Benefits

22 days' holidays + Bank Holidays

Company pension scheme and life assurance

Bonus scheme

Cycle to work scheme

20% discounts across all Travis Perkins companies

Financial education and support

Recognition awards

Discounts at over 1000 other retailers

Family friendly policies

Qualifications

• No prior retail experience is necessary.
• Focus on delivering great service.

Responsibilities

• Support the Store Manager in their absence.
• Check and unpack deliveries.
• Deliver great customer service.
• Build relationships with customers.
• Maintain high branch standards.

Skills

Hard work and passion

A love of teamwork

A positive attitude

Reliability

Authenticity

Job description

Overview

Retail Supervisor in Walton on Thames — 30 hours per week.

Responsibilities

• Supporting. Whether it's standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
• Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
• Delivering great service. Providing a great customer experience with a smile on your face — no matter how busy you are and coaching the team to do the same.
• Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
• Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

Desired qualities / Qualifications

• Hard work and passion. You don\'t need retail experience. Just be focused on delivering great service and we\'ll teach you the rest.
• A love of team work. Be happy to muck in and get your hands dirty.
• A positive attitude. Make sure that our customers have a great experience while in our branch.
• Reliability. Be there when we need you, be flexible and fun to be around.
• Yourself. Bring your whole self to work and let your true personality shine through.

What you\'ll get

You\'ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want - up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you\'ll be supported all the way with training and development - including access to our very own Toolstation Academy programmes.

Plus, you\'ll receive some of the best benefits in retail.

• 22 days\' holidays + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme
• Cycle to work scheme
• Save and buy as you earn
• 20% discounts across all Travis Perkins companies
• Financial education and support
• Recognition awards
• Discounts at over 1000 other retailers
• Family friendly policies around maternity, paternity, adoption and surrogacy

Company

Toolstation. The story so far. We\'re one of Britain\'s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.