Retail Sunday Assistant (West Kirby)

Cancer Research UK; Wirral; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading charity organization in Wirral is seeking a Retail Store Assistant to oversee shop operations on Sundays. This role involves supporting a team of volunteers and achieving sales targets while maintaining high standards. Ideal candidates should have customer service experience and be adaptable to various situations. A generous benefits package is offered, including retirement plans and flexible leave.

Benefits

Generous benefits package

Career and personal development opportunities

Gym membership

Qualifications

• Experience in a lively environment.
• Ability to work effectively independently and as part of a team.
• Flexibility to meet business needs.

Responsibilities

• Overseeing the running of the shop on Sundays.
• Assisting the team in achieving sales and fundraising targets.
• Processing donated goods and new stock.
• Using customer service skills to support customers.

Skills

Customer service knowledge

Adaptability

Commercial awareness

Relationship building

Job description

Overview

Retail store assistant (with keyholder responsibility)

£12.21 per hour plus benefits

Reports to: Shop manager

Department: Trading

Contract: Permanent

Hours: 6 – Sundays only

Location: West Kirby Shop

Closing date: 28 September 2025 23:55. This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.

Eligibility: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

About Cancer Research UK: At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

We’re looking for a motivated retail assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK and taking responsibility for the shop on a Sunday.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Overseeing the running of the shop on a Sunday. This includes taking keyholder responsibility (training provided) and supporting a talented and diverse team of volunteers.
• Assisting the wider shop team in achieving sales and fundraising targets.
• Reviewing and processing donated goods and new stock.
• Coming up with creative ideas to help generate new income, with guidance from the Shop Manager.
• Using your customer service skills to make sure our customers and supporters feel welcome and appreciated.
• Maintaining shop standards regarding safeguarding, compliance and health and safety.
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently and as part of a team.
• Commercial awareness.
• The ability to create relationships and communicate well.
• Flexibility, as retail teams cover the needs of their stores by working on a rota basis. A flexible approach is needed to meet the needs of the business, while respecting your outside life too.

Optional: The full role profile can be requested from the recruitment team.

What will I gain?

We offer a generous benefits package, career and personal development opportunities, and high-quality tools, policies and processes to enable you to do your job well. Our benefits include a substantial retirement plan, generous and flexible leave allowance, discounts, gym membership, and more. Retail teams also have access to confidential wellbeing support from the Retail Trust.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; however, we won’t be able to view them until we invite you for an interview. Please complete the work history section of the online application form for us to assess you quickly, fairly and objectively.

Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please visit our website or contact us at [e-mail].

Updates on our work and careers are available on LinkedIn, Facebook, Instagram, X and YouTube.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in the work we do. We actively encourage applications from people of all backgrounds and cultures, including those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. Please inform us of any concerns or adjustments you might need to enable this to happen by contacting [e-mail] or 020 3469 8400 as soon as possible.

We are unable to recruit anyone below the age of 18.