Retail Security Officer - Customer‑Centric Safe Store Guardian

Mitie; Nottingham; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading security company is seeking a Retail Security Officer for the Nottingham area, tasked with providing exceptional customer service and maintaining safety in the store. Responsibilities include conducting patrols and utilising CCTV to deter crime. A current SIA licence is preferred, but training can be provided. The position offers competitive benefits including contracted hours, paid breaks, and opportunities for progression.

Benefits

Annual leave entitlement

Pension and life insurance schemes

SIA re-licensing programme

Paid breaks

Access to employee benefits and discounts

Qualifications

• Must have a full 5-year checkable employment/education history.
• SIA certification preferred; training may be provided.

Responsibilities

• Deliver industry leading customer service.
• Conduct patrols of the store.
• Utilise CCTV systems to support the reduction of crime.

Skills

Customer service

CCTV operation

Conflict de-escalation

Education

Current SIA licence

Job description

A leading security company is seeking a Retail Security Officer for the Nottingham area, tasked with providing exceptional customer service and maintaining safety in the store. Responsibilities include conducting patrols and utilising CCTV to deter crime. A current SIA licence is preferred, but training can be provided. The position offers competitive benefits including contracted hours, paid breaks, and opportunities for progression.