Retail Security Officer

Mitie Group plc.; Oswestry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Oswestry is seeking a Retail Security Officer to ensure customer safety and deliver exceptional service. Responsibilities include conducting store patrols, utilizing CCTV systems, and liaising with management and police. Candidates should ideally hold a current SIA licence, but training may be provided. The role offers various benefits, including contracted hours and a comprehensive induction and training program.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Access to employee benefits

Apprenticeship schemes

Paid breaks

Qualifications

• Current SIA licence is preferable; training available in some cases.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support crime reduction.
• Liaise with management and police for crime partnerships.
• Wear Body Worn CCTV for safety.

Skills

Customer service

CCTV operation

Conflict resolution

Education

SIA Licence or Certificates

Job description

Overview

Pay rate: £13.29. Various shifts (to be discussed at interview). Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided). Vetting: it is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Responsibilities

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid