Retail Security Officer

Mitie; Andover; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Andover is seeking a Retail Security Officer to deliver exceptional customer service while maintaining a safe shopping environment. Responsibilities include conducting patrols, utilizing CCTV systems, and liaising with store management and police. Candidates should ideally hold a current SIA license or be willing to undergo training. Benefits include contracted hours, annual leave, a pension scheme, and access to various employee benefits.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Access to financial services and retail discounts

Progression and development opportunities

Qualifications

• Current SIA licence or willingness to undergo training.
• Full 5-year checkable employment/education history is mandatory.

Responsibilities

• Deliver exceptional customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to support crime reduction.
• Liaise with management and police.
• Wear Body Worn CCTV for safety.

Skills

Customer service

Patrolling

CCTV operation

Communication

Education

SIA licence or certificates

5-year checkable history

Job description

Pay rate: £12.60

Various Shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid