Retail Sales Associate

NEXVIA Group; Greater London; On-site; GBP 20,000 - 26,000; Full time

Job summary

A retail company in London is seeking a friendly and customer-focused Retail Sales Associate to enhance the shopping experience. In this role, you will greet customers, provide product knowledge, and maintain the sales floor. Ideal candidates will have strong communication skills and a friendly demeanor. Prior retail experience is preferred but not essential. This full-time position provides a supportive team environment and fosters customer satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation with a friendly demeanor.
• Basic maths skills for handling transactions accurately.
• Keen eye for detail and visual merchandising.
• Ability to work flexibly including evenings and weekends.
• Physical ability to stand for extended periods and lift up to 10 kg.
• Previous retail experience preferred but not essential.
• Familiarity with POS systems is advantageous.

Responsibilities

• Greet and assist customers in a welcoming manner.
• Provide product knowledge and recommendations.
• Process sales transactions accurately using POS system.
• Maintain a tidy sales floor including restocking displays.
• Collaborate with team members to achieve sales targets.
• Handle customer inquiries and concerns with professionalism.
• Assist with inventory management and stock control.
• Participate in promotional activities and special events.

Skills

Sales Experience

Customer Service

Communication skills

Basic Math

Cashiering

Retail Sales

Job description

We are seeking a friendly and customer-focused Retail Sales Associate to join our team in London United Kingdom. As a Retail Sales Associate you will play a crucial role in creating a positive shopping experience for our customers while helping to drive sales and maintain the stores appearance.

• Greet and assist customers in a warm welcoming manner
• Provide expert product knowledge and recommendations to customers
• Process sales transactions accurately and efficiently using our Point of Sale (POS) system
• Maintain a tidy and well‑organised sales floor including restocking and merchandising displays
• Collaborate with team members to achieve sales targets and maintain high customer satisfaction
• Handle customer inquiries, concerns and complaints with empathy and professionalism
• Assist with inventory management and stock control
• Participate in promotional activities and special events
• Ensure compliance with company policies and procedures

Qualifications

• Excellent communication and interpersonal skills
• Strong customer service orientation with a friendly and approachable demeanour
• Basic maths skills and ability to handle cash transactions accurately
• Keen eye for detail and visual merchandising
• Ability to work flexibly including evenings, weekends and holidays as required
• Physical ability to stand for extended periods and lift up to 10 kg when necessary
• Previous retail experience preferred but not essential for the right candidate
• Familiarity with POS systems and inventory management practices is advantageous
• Passion for our products and ability to effectively communicate their features and benefits

Key Skills

Sales Experience, Customer Service, Communication skills, Basic Math, Cashiering, Computer Skills, Math, Retail Sales, Product Demos, Merchandising, Cash Handling, Stocking

Department / Functional Area: Retail

Remote Work: No

Employment Type: Full‑time

Experience: years

Vacancy: 1