Retail Sales Assistant - Keyholder

The Works; Carmarthen; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail company in Carmarthen is seeking a Retail Sales Assistant - Keyholder to engage customers and support store management. Responsibilities include managing the store during absences and maintaining stock. Ideal candidates are passionate, resilient, and have strong people skills. This position offers various perks including discounts and training opportunities.

Benefits

25% Colleague Discount

Access to exclusive online discounts

Enhanced family leave

28 days holiday including bank holidays

Training and development opportunities

Wagestream for early access to wages

Share scheme

24/7 support through employee assistance

Healthcare cash plan

Qualifications

• Genuine and authentic, with passion for brand and products.
• Resilient in a busy retail environment.
• Experience with pricing and merchandising.

Responsibilities

• Greet customers and help them find what they need.
• Support management in opening and closing the store.
• Manage stock deliveries and customer interactions.

Skills

Positivity and creativity

Ability to handle a fast-paced environment

Communication skills

Job description

Overview

Retail Sales Assistant - Keyholder

4 hour contract

Become a Retail Sales Assistant at The Works, where this role is a mission to inspire people to read, learn, create and play. You’ll be the heartbeat of our retail store by greeting customers, helping them leave happy and excited to unlock their imaginations. Your passion for our brand and products will be contagious and motivating. Some of our colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products.

Keyholder Responsibilities

• You will join as a keyholder if you are over 18 and support the Store Management team to keep the store running by opening, closing, and managing the store when needed (holidays, days off, sickness, etc.).
• Training will be provided for keyholding duties, and you will receive an additional keyholding pay enhancement when holding keys.

Skills / Behaviours

• Genuine and authentic: Positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers will appreciate your helpful recommendations.
• Resilient champion: Able to handle a fast-paced retail environment, manage busy days, heavy deliveries, and customers with ease.
• Stock magician: Tackle sorting, pricing, and merchandising deliveries like a pro.

Our Culture

The Works is an energetic, supportive, and inclusive place to work. We are one team, roll up our sleeves, and inspire customers while supporting each other.

Perks & Benefits

• 25% Colleague Discount plus exclusive Double Discount days
• MyWorks - Access exclusive online discounts across retailers, holidays, utilities deals, tech and more
• Family Friendly Leave - Enhanced maternity, paternity and adoption pay
• Holiday - 28 days including bank holidays (33 days for Deputy and Store Managers)
• Can-Do Academy - Training and development opportunities
• Wagestream - Early access to 50% of wages as you earn them
• Share Scheme - Own a piece of The Works
• 24/7 support for you and your family - Through Retail Trust Employee Assistance Programme
• Healthcare Cash Plan - Support everyday healthcare costs
• And loads more - Long service awards, pension, life assurance, Cycle to Work, charity giving

Our Purpose & Values

Our Purpose: To inspire reading, learning, creativity and play - making lives more fulfilled

Our Values: We are Crafty, We are Caring, We are Can-do

Diversity & Inclusion

We promote an inclusive culture where everyone can be themselves. Roles are open to all, including under-represented groups. We support flexible working where possible and can assist with reasonable adjustments for interviews.

Feedback & Engagement

We run an anonymous colleague engagement survey each year to hear feedback and suggestions for continuous improvement.