Retail Logistics Assistant

Devon Air Ambulance; Exeter; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused charity in Exeter is seeking a Retail Logistics Assistant to support their Retail Team. Candidates will assist in stock management and coordinate logistics across charity shops, with a working week of 22.5 hours that may include weekends and bank holidays. The role offers a salary of £14,782.16 per annum with numerous employee benefits, including generous annual leave and pension contributions. Join a team that makes a real difference in the local community.

Benefits

25 days annual leave plus bank holidays

Pension scheme with 6% employer contributions

Occupational sick pay

Financial wellbeing services

Qualifications

• Previous experience in a similar role is required.
• Self-motivated and adaptable to changes in charity retailing.

Responsibilities

• Assist with delivery and collection of stock and promotional materials.
• Provide cover in the absence of the Retail Logistics Support Officer.
• Maintain records of stock movement and assist in managing collections.

Skills

Excellent interpersonal communication

Customer care skills

Problem-solving ability

Job description

Salary: £14,782.16 per annum pro rata based on an FTE of £24,636.93 per annum

Hours: 22.5 hours per week– flexible, but will include weekends and bank holidays

Location: DAA Warehouse in Marsh Barton Exeter

Duration: Permanent

The Role

We have an exciting opportunity to come and work with us as part of our Retail Team, based at our DAA Warehouse in Marsh Barton Exeter. We are seeking an organised and enthusiastic Retail Logistics Assistant to join us 3 days per week.You will be responsible for assisting in the delivery and collection of stock, promotional materials and equipment from across our Charity Shops in Devon, to support the retail operation.Daily tasks will include:

• Providing cover in the absence of the Retail Logistics Support Officer (RLSO).
• Liaising with staff, volunteers, fundraisers and members of the public to arrange collections and deliveries.
• Maintaining accurate records of stock movement and stock holding.
• Assisting and supporting RLSO with managing collections and deliveries of stock for shops, promotional literature, materials and equipment, in a timely and cost-effective manner.

This role requires driving the Charity's vehicles including a van.

The Candidate

We’re looking for someone who is self-motivated and has excellent interpersonal communication and customer care skills. Previous experience in a similar role is required with good problem-solving ability and a readiness for the ever-changing challenge that is charity retailing!

If you are looking for a new challenge that makes a real difference to the local community, we want to hear from you!

The Package

£12.60 per Hour. As a valued member of the team you will have access to a wide range of employee benefits including:

• 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
• Occupational Maternity/Paternity & Adoption leave
• Paid time off for fertility treatment
• Pension scheme, 6% employer contributions
• Occupational sick pay scheme
• Counselling and financial wellbeing services

Find out more about your benefits here.

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

More Information and How to Apply

To apply, please visit our careers page here, scroll down to 'Retail Logistics Assistant' and click 'Apply for this job'.

The closing date for applications is Monday 09 February 2026 at 9am.

Interviews will be held at our DAA Warehouse in Marsh Barton, Exeter on Wednesday 18 February and Thursday 19 February 2026.

If you would like to find out more information about the role, or speak to one of the Retail team, please contact us at [e-mail].

What's the recruiting process like at DAA? Learn about your experience as a candidate here.

Devon Air Ambulance is a Disability Confident Level 1 employer, we are committed to ensuring our recruitment process is inclusive and accessible. We encourage applications from individuals with disabilities and will make reasonable adjustments to support candidates throughout the recruitment journey. If you require any accommodations, please let us know.

*Please note that interview dates are likely but are subject to change in the event of unforeseen circumstances

Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.