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A leading betting and gaming company in Wakefield is seeking a Retail Customer Service Manager to enhance customer engagement and maintain service standards. This role entails processing transactions, delivering exceptional customer service, and managing shop operations. Candidates should be over 18 years, proactive, and able to communicate effectively. A competitive salary and benefits including overtime, pension, and employee discounts are offered for this full-time position. Join a supportive and diverse community at our betting shops.