Retail Catering Supervisor

Mitie; Dudley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management company is seeking an experienced Retail Catering Supervisor to join their team in Dudley, England. The successful candidate will oversee daily operations, manage catering staff, and ensure high standards of service at various hospital locations. Ideal for individuals with a passion for customer service and experience in a similar role with supervisory responsibilities. Flexibility to work weekends and evenings is required.

Qualifications

• Experience in catering and supervisory roles.
• Excellent organisational and time management skills.
• Flexibility to work weekends and evenings.

Responsibilities

• Liaise with kitchen and manage business opening and closing.
• Oversee stock controls and cafe ordering.
• Manage a team of retail catering operatives.

Skills

Customer service

Organisational skills

Team management

Attention to detail

Job description

Overview

We are looking for an experienced Retail Catering Supervisor to join our team.

Responsibilities

• liaise with the kitchen, open/close of business, stock controls, front of house and cafe ordering, and effectively be the face of our retail catering brand at a customer site
• undertake any other duties that may be required for the effective operation of the site, including cash collection and banking
• manage a team of retail catering operatives on a rota basis, and be available to work weekends and evenings where required
• work at several different outlets onsite at Russells Hall Hospital and off site at our Corbett and Guest Hospitals as required

Qualifications

• passionate about providing an excellent service to our customers
• high standards and an eye for detail, hard working, energetic and confident
• excellent organisational and time management skills
• food hygiene and basic health and safety certificates are advantageous but not essential; full development and training will be provided
• previous catering experience within a similar environment
• supervisory experience and an appropriate level of numeracy, literacy and communication skill to perform role duties
• able to work well in a team or under your own initiative, and flexible to take on different tasks as and when required