Restaurant Supervisor

Knepp Swallows Ltd; Horsham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading nature conservation estate in Horsham is seeking a Front of House Supervisor to join their dynamic team. You will manage your own section and contribute to delivering exceptional service in their new Wilding Kitchen & Shop. Ideal candidates will have a minimum of 2 years of hospitality experience, strong communication skills, and a passion for sustainable practices. Enjoy primarily daytime hours and a focus on work-life balance while running shifts and training team members. Full benefits package and a unique working environment are offered.

Benefits

Fixed contract

Fixed days off

Wine training/tastings

Team trips and annual parties

Full share of tips

Primarily daytime hours (9am-5pm)

Qualifications

• Minimum 2 years of experience in a respectable hospitality establishment.
• Experience managing a section Front of House.
• Willingness to learn to manage shifts.

Responsibilities

• Run own section and manage the site when the senior manager is off.
• Ensure guests feel welcome and comfortable.
• Work closely with the Front of House Manager.

Skills

Hospitality experience

Team management

Communication skills

Complaint handling

Bar training

Job description

Opportunity

We are looking for a dynamic, enthusiastic and experienced front-of-house professional looking for a new challenge and to make a difference to the planet.

We are looking for a bubbly and friendly individual that has a passion for great food, drinks and even better service, ensuring our guests always feel welcome and comfortable. This individual will ideally have previous experience in running their own section and have great communication skills with front and back of house team members, showing exceptional leadership skills.

You will be working with our Front of House Manager and senior team, running your own section, helping strengthen other members of the team and in due course, running shifts by yourself.

Weekend availability is essential, however we believe in a work like balance and do our best to always give our supervisors one weekend day off a week, as long as the candidate is flexible - i.e. to cover holidays etc. We only have one evening service a week which means having your own vehicle is essential.

Managing section with expectation to manage site when senior manager is day off/holiday.

The right candidate will be contracted 40 hours per week.

About You

• Experience of hospitality, minimum 2 years in a respectable hospitality establishment.
• Experience of managing a section FoH.
• Experience of managing a shift - desirable or willing to learn.
• Door host - desirable or willing to learn.
• Team management skills - desirable.
• Complaint handling.
• Bar training (hot and cold drinks; cocktails etc).

About Us

Knepp is a 3,500 acre estate devoted to nature conservation based pioneering rewilding principles. Using grazing animals as the drivers of habitat creation, and with the restoration of dynamic, natural water courses, the project has seen extraordinary increases in wildlife.

The estate attracts hundreds of thousands of visitors a year and is the subject of a best-selling book, many newspaper articles and a major film, released in cinemas and now on major streaming platforms.

The new, £4m Wilding Kitchen & Shop combines a Michelin -listed restaurant, courtyard with airstream coffee trailer; market garden (growing our own organic produce) and our shop.

The site is primarily daytime only (breakfast and lunch, seven days a week), with occasional evening events.

Knepp has created a butchery, producing award-winning beef, venison and pork. As part of this new venture, the restaurant is able to showcase the best quality, wild range, organic meat, as well as produce from our new 3-acre organic market garden. Our aim is to create one of the most exciting and sustainable culinary locations in Britain, with a dedicated local and national following.

Employee perks benefits

• Fixed contract
• Fixed days off
• Wine training/tastings
• Team trips, safaris of the rewilding project, and annual parties
• Full share of tips
• Primarily daytime hours (9am-5pm)

If this sounds like you, we look forward to hearing from you!

Candidates

Candidates with the relevant experience or job titles of: Front of House Supervisor, Assistant Restaurant Manager, Restaurant Manager, Restaurant Team Lead may also be considered.