Resident Services & Lettings Specialist

Deverell Smith Recruitment Ltd; Sheffield; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading Build-to-Rent operator is looking for a Resident Services Associate to be the first point of contact for residents in a luxury apartment development in Sheffield city centre. This role combines customer service and sales to create a welcoming environment. Ideal candidates will have a background in customer service or sales, and a passion for enhancing resident experience. Join an exciting opportunity in the growing property sector!

Qualifications

• Sales or customer service background required.
• Highly organized and comfortable in a customer-facing role.
• Passionate about delivering a great resident experience.

Responsibilities

• Manage enquiries and respond promptly to prospects.
• Conduct engaging apartment viewings for potential residents.
• Create a welcoming environment for residents and visitors.
• Handle queries and complaints efficiently and professionally.
• Coordinate maintenance requests and contractor visits.

Skills

Customer service

Sales

Problem-solving

Organizational skills

Job description

A leading Build-to-Rent operator is looking for a Resident Services Associate to be the first point of contact for residents in a luxury apartment development in Sheffield city centre. This role combines customer service and sales to create a welcoming environment. Ideal candidates will have a background in customer service or sales, and a passion for enhancing resident experience. Join an exciting opportunity in the growing property sector!